Ocean Isle Beach, United States
16 Causeway Dr
N/A
+1 9105796216
Wheelchair-accessible entrance
We forgot to review or Google has forgotten it. Awesome company with awesome staff and rentals. Assisted professional ally in making the reservation. The rental itself was perfect and exactly what we needed. We were out for a local funeral and got multiple homes on Ocean Isle. Highly recommended company and we still talk about it back in Put-in-Bay Ohio.
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When you pay a premium price for an oceanfront property (251 W 1st in Ocean Isle), it's disappointing when the property is misrepresented on the website. The primary window in the kitchen/dining/living area, looking pristine in the property description, was so defective that it was impossible to enjoy the ocean view. We never would have rented this property had we been aware of this situation. When we asked for a price reduction, we were told that \The owner does not feel a refund is in order as the condition of the window is out of her control. She has been working on this since January. Three replacement windows have been sent and all three were defective.\ False advertising makes for unhappy customers. Sloane's website should show the true condition of the properties they represent. Another issue was their refusal to repair an unattached ladder to a bunk bed that fell on both our grandson and our daughter-in-law, claiming it was not meant to be attached. We secured it with a bungie cord while we were there. To be clear, the window in question is the featured one to the left, with the brown patterned chairs facing outward. Sloane's response below implies that it is one of the lesser windows on the right.
Rented a seven bedroom oceanfront home. Air conditioning unit had to be serviced twice and our house never got below 75 degrees the entire week. Refrigerator stopped cooling and had to put all my food in coolers of ice for two days while I debated with the rental company for a new refrigerator. They finally delivered a very small 18 cubic foot refrigerator. Very disappointed with the house (58EE First St) and also the rental companies lack of urgency.
I rented a house on OIB in June 2017, through Sloan Realty. The house was just startling to be cleaned when we arrived for checking at 4pm. We were unloading out things and leaving on the deck until we could get in. About 4:30 the “cleaning” people left. I was shocked to see a mop in very dirty water still sitting in the kitchen sink!!!! Cob webs were under the upper kitchen cabinets. About 25% of the light bulbs were burned out. One bed was broken, the sofa on the deck had two legs broken off and enough dust on living room table I could write clearly in it. It stated it had a fully equipped tiki bar by pool..... NOTHING in the bar worked!!! Several pillows on living room sofa were ripped all the way across, so many other things wrong. Sloan was of no help. Don’t know how they are still in business, except finding new renters that don’t know about their horrid customer care . I would never go back to the beach if I had to use them. Wish I could give them minus stars!
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