Doral, United States
10451 NW 33rd St
N/A
+1 7865663218
Wheelchair-accessible entrance
To anyone seeking real people when dealing with a storage company. I am overwhelmed by the compassion, consideration, and just great service provided down to earth and super friendly. The manager walked me through the entire process and even made recommendations that saved me time and MONEY! why go anywhere else? Thank you for your help and all your funny stories
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FANTASTIC customer service. I stored my belongings here in early 2020, and returned back here in early 2021 to get a storage unit again. They are reliable, easy going, look out for you as a customer, it has very good surveillance, near the turnpike for easy access, has dolly's to use, working and padded elevators. Can't say enough good so I went back twice to use their space! Great pricing as well.
Fairly empty. Clean and easily accessible. Didnt like the fact that some lady just followed me in through the gate. System will only register me going in. If there is an issue or crime, that person won't be in the records as being there.
complaint about your employees. I bought one room at auction. (a photo). came to this office 10451 NW 33rd St Doral, FL 33172. there was a manager Giovanni Nolesco. I asked him if this is a 5x10 unit, he said yes 5x10. (You can check the conversation from video cameras in the office). I paid 340. I opened the door to the unit. I could not see the size, it was full of furniture all the way to the ceiling.(Photos) I believed this man (Giovanni Nolesco), put my lock and left. arrived next day with truck to pick up things from the unit. When I pulled the items out the door, pulled out the cabinets and the mattress, only then could I see that it was 5x5. I was deceived and they sold me 5x5 (they assured me that it was 5x10 (Giovanni Nolesco). an absolute brazen deception. It is not acceptable in normal companies). I demanded my money back, but the manager Rudy Garcia said that I already touched things, money does not come back. (Of course I was touching, because I picked up my 5x10, and could not see through the furniture and the mattress. I put everything back.) I tried to explain to him (Rudy Garcia) that I could not physically see the size (believed Giovanni Nolesco). \No refund\ - told me Rudy Garcia. offensive and humiliating. if you plan to run your business like this, you should be ashamed. you make money by deception. it's like stealing. God sees everything, he will take more from you.
Gio was great! I needed a second storage and he was able to find on for me in the same building and close to my other one! Clean location! Friendly staff!!!
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