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Smith Mountain Building Supply

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Hardy, United States

richards-supply.com
Building materials store· Aluminum supplier· Cabinet store· Roofing supply store· Window supplier· Building materials supplier· Door supplier· Wholesaler

Smith Mountain Building Supply Reviews | Rating 3.5 out of 5 stars (5 reviews)

Smith Mountain Building Supply is located in Hardy, United States on 13080 Booker T Washington Hwy. Smith Mountain Building Supply is rated 3.5 out of 5 in the category building materials store in United States.

Address

13080 Booker T Washington Hwy

Phone

+1 5407213453

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Service guarantee

Open hours

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Gayle Schwartz

Run don't walk away from this company's cabinet department. Worst experience EVER. First of all they never called us to tell us the cabinets had arrived in their warehouse, it had been about 8 weeks and we just stopped in to inquire on the cabinets and were told they were there. Second of all it then took like 3 weeks for the install date to be scheduled. Third of all, what got delivered were the wrong size cabinets! Rather than take responsibility for the issue, just unprofessionally blamed previous employees. Fourth of all, we told them to come and get their items and we wanted a refund. That took 4 days for them to pick up. And lastly, we were never told that we would need to physically come back into the building to receive the refund. 2 days later and no refund we stopped in again inquiring on the refund THAT took 4 guys hovering over a computer for 20 minutes trying to figure out how to refund our money. And yes, you do need to supply the original credit card for them to refund your money.

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Jeff Jenner

Not what it was in its heyday seems to cater only to contractors Now does not have near the selection of different items that it used to have.... but they did have in stock the pressure-treated 2 x 12's that I needed to complete my latest project kudos to that

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Kayla Kelly

Someone came to our home to measure for new doors, we were told we would hear something that evening for a quote and that installation could be done within the time frame we asked for. 5 days passed with no phone call, even after me and my husband called to check on it several times, we never heard a thing. Terrible.

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John Keller

The most horrible experience I have ever had! The staff and managers kept lying to us. I kept being told they would be by at a specific date to pick up some extra material, never happened. When we started building a good amount of the wood was sub-par and damaged, I needed it replaced. They said they would come out and replace it. Called 3 times and was told times they would come get it. No show. I got apologized to each time I called and told this normally doesn't happen but it did. After 2 weeks of holding up work, I told them I wanted all of the material off my property and asked for a refund and I will take my business elsewhere. The next day they came and picked up the wood and left my yard a royal mess. No solid effort was made on there end to make things right. VERY disappointed. Do not do business with these people.

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Judy Hodges

excellent service

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