Snellville, United States
1679 Scenic Hwy N Bldg 100
$$
+1 7708102087
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly serviceRepair services
If standing in line for 20 minutes is your idea of a great shopping experience. Go visit this location. Always lines and only 1-2 check out lanes available, if you're lucky. No one is ever available to ask questions to or to get products unlocked to purchase. Could be a massive staffing issue in the store or new move to force online purchases.
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Both items purchased at 1/2 price. #WINNING.
After a less than stellar experience at a different Best Buy, I was wary of what our experience would be like at this location. Turns out there was no need for wariness. We came to purchase a new phone and were helped promptly and courteously. The employee who helped us, Fabio, was very knowledgeable about all things phone, and when he didn't know an answer to something, he figured it out and let us know. After our purchase, he stuck with us to aid in data transfer from our old phone and other odds and ends. Besides all of this, he genuinely seemed happy to help. There was a line to enter the store, but it moved quickly, and the employee who was monitoring the number of people leaving and entering the store was very courteous, referring to customers as \sir\ and \ma'am\. It was a cold day, and when it was our turn to enter next, he went the extra mile and allowed us to stand just inside the door in order to stay warm with our kids. We were very thankful! This location was awesome and I would definitely shop here again.
I LOVE Best Buy! They have the most friendly knowledgeable sales associates, and sometimes they have manufacturers experts on site (like Samsung) if you are looking for the latest techno gadget. Another awesome thing is that they price match and what's not to love about that? When I walk through their doors I know what I want: I have been to other stores and on line. I appreciate the fact that I can get the answers to my few remaining questions, get the price that I want on the product I came for and I am out of there! Need a new TV or a phone? Do your research and then go to Best Buy.
Curbside pickup - try to go during the daytime. Less than 5 min. We went at night, and not only did a customer show up BEFORE receiving notification that her order was ready, but the TV she bought didn't easily fit in the back of her SUV. The guy was exceptionally patient with her, and we weren't in a hurry so it didn't bother us. When he was finally able to come over, it took about 5 minutes or less for us to get our order. Great customer service at this location! I will definitely drive the extra 2 miles.
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