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Social Security Office

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West Palm Beach, United States

secure.ssa.gov
Social security office

Social Security Office Reviews | Rating 2.9 out of 5 stars (5 reviews)

Social Security Office is located in West Palm Beach, United States on 801 Clematis St #2. Social Security Office is rated 2.9 out of 5 in the category social security office in United States.

Address

801 Clematis St #2

Phone

+1 8007721213

Accessibility

Wheelchair-accessible entrance

Open hours

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Monica A.

It's honestly astonishing how useless this office is. How are they going to remain closed for over SIX MONTHS, with this completely inadequate phone system? People need their SS cards for pretty important reasons, but it's impossible to get through to anyone. I got married in March 2020, and have every couple months I try to make an appointment to no avail. The only time I've actually been able to talk to a person, she said I need to send my ID, birth certificate, and marriage license through the MAIL. Why the hell would I send important documents through the mail, especially here? So many reviews here say they were without their critical documents for months. How can these people expect us to drive around without our license for months? Completely useless. Florida man strikes again.

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Jaime Egusquiza

I am just rying to make an appoitment , is my first time dealing with SOCIAL SECURITY OFFIce and i am already upset its now about 3 pm and since 10 am i have been trying to talk to someone and always end it up in a dead road, I tried doing something on line but is the same call here call there and all i have is a machine asking questions in the end i found myself again on a dead road is a big SHAME things like this happens in USA,,,is ma own money i am talking about here and till now not a human voice to help me, Im will try another day because i have blood pressure condition plus other health issues and i don t want to have a hear attack over such a petty thing,,,the thing is I HATE WASTED MY TIME,,,

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GiGi

Spoke w Joe Guerrero, Bless him! He properly identified himself and went through the protocol. I received a strange letter and bad fax/email information within in, but when I called the phone # in the letter that gentleman DID NOT identify himself or FOLLOW the protocol (very important) and had a take it or leave it attitude. So I hung up and called the local office and got Joe, he keep searching until he was able to put my mind at ease that it was legitimate even though there may be issues with the contact information and person that answered the phone # in the letter. I can sleep tonight knowing my identity is safe. THANK YOU JOE!

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Raquel Valenti

I sent out all of my information needed to get my new social security card with my new last name and it’s been 3 months they haven’t sent me anything. I just called today and the were giving excuses about immigration that they don’t take Social security card status. I told them why immigration I don’t need that all I want to know is the status of my Card that’s all and they hung me up in my face they are so disrespectful and I do not recommend any one to send out anything on this location office. .! I wasted my time sending out my drivers Licence which I wasn’t comfortable with it and still I’ve been waiting and nothing. This is a horrible Location.

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Shannon Pento

5 months ago, due to Covid, I mailed in my marriage certificate, application and ID to the SSA office so I could change my last name. In 2 months, they mailed back the documents without a new SS card. I've called the office on Clematis repeatedly. Holding for 45 minutes just for them to disconnect. Accoring to Google they open at 9am. According to the absurdly long recording they're open 8am-7pm. I call them today at 9:15am the recording said the office is currently closed. Why? If a business says 9am, where are the employees? And why is our tax dollars getting waisted? Where is my damn Social Security card? It not rocket science to type a new last name to a card and mail it back out. I've been waiting since August.

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