Solon, United States
32400 Aurora Rd
N/A
+1 4402484915
Recently had Granex install a countertop and sink in a bathroom. I have used this company in the past and will never use again or recommend. First the installer put the countertop in with a chip along the back side that was exposed. They came out, tried to repair by glopping on more caulk. They ended up removing the countertop and filing down the chip and reinstalled. You can still see the flaw - it's about 97% perfect. However, when something is not my mistake, I expected them to fix it completely. Another issue I had was how they secured the sink to the cabinet - as you can see in the photo. The installer said that he had difficulty using clips due to the size of the sink. Keep in mind, that Granex came out and MEASURED before the countertop and sink were fabricated. The workmen measured three times! Nothing changed from when they measured to when the countertop was installed. If there was and issue, it should have been brought to my attention IMMEDIATELY. Now I get to look at this hack job every time I open the cabinet doors.
like
We had a very negative experience with Granex of Solon. The company made multiple mistakes, all of which led to delays of our renovation, and in the end our brand-new countertop was cracked in two places. Granex insisted our contractor had damaged it, and offered to repair for it for 400. If you are looking for a hassle-free experience, this is not your company. I would not recommend this company to anyone.
They did a great job with the stone I heavily recommend it.
Did an amazing job would recommend them to anyone.
Talent, performance, customer service, outreach. Granex for me is a customer and a dear friend ready to do the impossible.
Deli
The best companies in the category 'Deli'