Solon, United States
5250 Naiman Pkwy
N/A
+1 2162066448
Excellent customer service with the initial phone call! Derek and James were extremely professional, very kind, and super duper efficient! This happened in late April. They took complete and full precautions. I have lived in different parts of the US... and have finally found a moving company that I trust!
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I did my research, or so I thought. Zippy Shell was great up until they took possession of their our container. We moved from the Washington, DC area to Columbus Ohio. They picked up our container on October 26. Zippy Shell as of yet, November 9, to ship our container; delivery date should have been no later than 2 November. I have called on several occasions and am ALWAYS told they are waiting on a driver. This is unacceptable as we are having to go buy items to live off of that are in our container! I am not given any other answer nor a plan on getting our container in Columbus! I WANT MY STUFF BACK. I would never use this company! I would give 0 stars if I could.
Zippy Shell Moving was the Best moving company. The movers were very professional. They were very quick getting the truck loaded and unloaded. They even put my bed and dining room table together. They placed everything just where I wanted it. Aaron the President/CEO was also great. I would recommend this company to anyone that is looking to move and need movers. The cost was very responsible.
Brian and Derek are awesome. They took great care while moving us across town and were a blast to have around. Moving is stressful, there is no doubt about it, but Brian and Derek did the heavy lifting for us and felt like family helping us out because they were so personable and friendly. I really cannot recommend them enough. I see other comments about Ernie, he had the day off that day but I am sure he is just as professional. If you are even considering hiring movers, call Aaron and Dan. They really have a great crew and you will be happy you chose them. You have enough to worry about with your move.
When making a life changing decision to move it’s difficult. Trying to choose a company you trust with your belongings is even harder. Sometimes the plans don’t go exactly as expected. Our shell was scheduled for pick up on May 25th. I didn’t think far enough ahead to realize it was Memorial Day. Well, in the morning we were waiting for the shell to be dropped off. After several calls into the customer service line, I received a personal phone call from the owner, Aaron. He explained that a situation had come up & wouldn’t be able to come as scheduled that day. He made a promise to make us his first pick up the next morning and included professional movers to help load up the shell. The next morning came very quickly and before my feet were out of my bed, I received a call that the movers were on their way. Aaron kept his promise and made us the priority! The movers were very friendly and worked at a quick pace. I just want to say that I appreciate the fantastic customer service provided by Aaron at this location and all the follow up thru the final delivery. Five stars!!
Deli
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