South Bend, United States
500 S Greenlawn Ave
N/A
+1 5742359800
Good for kids
Wheelchair-accessible entrance
A very clean zoo and well respected by the business industry. Several educational buildings. Updates are being made to upgrade exhibits and support other animals. We look forward to visit again to this relaxing and peaceful zoo.
like
Picture a charming park replete with small idyllic ponds , meandering trails, and lovely forestry...and then add cool animals! I've never been to a \pretty\ or \peaceful\ zoo up until now. Quite an experience!
Animals are active, happy and healthy! Very beautiful and clean zoo that always seems to be getting bigger and better. Alot of information about each animal which is a good learning experience for the kids while enjoying the sights. Theyre also adding more animals soon. Can't wait to go back well worth it!!!
Only reason I'm giving 3 stars is because of the lack of response by customer service. We asked about reciprocal benefits a soon as we arrived, because online said we had to buy online. Couldn't reach anyone by phone. At the gate at the zoo they said we had to call in to get the reciprocal benefits from the zoo program.. sounds like they just don't want to honor it. Lack of response. The zoo itself is smaller, but well maintained. There are some really neat animals here! A great park right outside the gates. Free parking. Update: To owner response. I'm sorry, but I don't think we'll return. We had our card present at the gate when we arrived. So we had everything we needed to indicate our membership. She told us no. We had to call, and you couldn't get through to anyone? Your customer service office was completely closed in the learning building. So as much as I would love to support your zoo, your customer response makes it more difficult.
It was nice to have a place to go and see some lights, feed some animals and just get out. Everyone was wearing their mask, even outdoors, so we felt comfortable being there. If you read this review in the context of 2020, that last sentence will make much more sense!
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