South Elgin, United States
310 N La Fox St
N/A
+1 8479301206
Todd and Kathy run the perfect HVAC business! Always on time, always the best price, honest and trustworthy. As Realtors we have had a long standing association with Cool Operator, recommending them to all of our clients and they always come through for us. Highly recommend!
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Replacement was procurred and installed within 3 days of the determination of failure of original furnace. Techs arrived as scheduled and were very professional on both testing and then installation of new unit.
Home Warranty of America allocated this company. I paid 100 calk out fee, They could not fix the issue, could not be contacted easily, and did not want to complete the service. They will claim they can’t get parts. Buyer beware - ask your warranty company for a different contractor. They are not accredited. I was without heat for two weeks and they had no intention of resolving my issue. I called another company eventually and they got the parts and fixed my issue in 4 days. Do not recommend.
Our furnace wasn’t working and Cool Operator was dispatched to us by our warranty company. They provided updates on the tech’s arrival. Also, Chris who was sent, did a very thorough job diagnosing the issue, educating us on the solution and making sure it was resolved before completing the job.
These folks are the best! Kathy gets everyone scheduled quickly and the service is second to none. Chris is our go-to technician. We're in Del Webb and Chris takes good care of all of us! They diagnose and recommend. Nothing more. You'll pay for what you need and nothing more. Can't say enough about this business. We have complete confidence in them, and that's saying a lot!
Deli
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