South Elgin, United States
630 Schneider Dr
N/A
+1 8472610431
Anthony and Dan did a great professionally job! Very nice and explain things well! Very clean after their done. I recommend them to anybody. Great job!
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I came into my workplace and it was 58 degrees... Steve was able to come out the same day and tell us that the furnace was no longer safe. Casey came out, also the same day, estimated, and was able to bring us some space heaters. Nick's team was able to get a new furnace installed the next morning (45 degrees in the office)! Talk about rolling out the red carpet (literally and physically!) Thank you so much for your customer service, expertise and efficiency! It is hard to find that in a lot of companies today : )
Our home is 90 years old with radiator heat. The boiler system had been jerry-rigged to fix problems in the past and was dangerous. The housing was still in the old coal furnace housing! This wasn't an easy job and it certainly wasn't a run of the mill job! It took a company who was serious about meeting challenges and giving excellent customer service, at which JNJ Heating excelled. Two people looked over the current system, took a great deal of time asking about our needs, answered all my questions clearly, and then sent me a quote describing all the work they would do. I communicated several times after that as new questions occurred to me, and again I received clear, quick, thorough answers. I contracted with JNJ to do the actual work, and under Mark's excellent leadership they got the old boiler out, cleaned up the area, and installed a new system. Throughout this time Mark and his crew were very professional, answering more of my questions!, explaining the new system, and being very considerate. I would recommend JNJ highly to anyone needing help with their heading and air conditioning needs.
Alan was very thorough in explaining all issues, no pressure at all. Really was a great experience! I would highly recommend JNJ!
Had our system installed about two months ago and noticed over the weekend something that we felt was done incorrectly. Placed the call and had a tech out here on the same day! Pete was extremely knowledgeable and understanding! Explained why it was done this way and corrected to the way we wanted! Very professional and personable!
Deli
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