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Flooring Express Wholesale

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Southfield, United States

flooringexpressinc.com
Flooring storeCarpet store· Flooring store· Carpet installer· Carpet store· Carpet wholesaler· Floor refinishing service· Flooring contractor· Tile store· Wood and laminate flooring supplier· Wood floor installation service

Flooring Express Wholesale Reviews | Rating 3.8 out of 5 stars (5 reviews)

Flooring Express Wholesale is located in Southfield, United States on West of Evergreen, 20624 W Eight Mile Rd. Flooring Express Wholesale is rated 3.8 out of 5 in the category flooring storecarpet store in United States.

Address

West of Evergreen, 20624 W Eight Mile Rd

Phone

+1 2483561243

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

...
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K

Kianda Thomas

I had a terrible experience with this company and I would not recommend anyone using them. They were completely unprofessional and lacked basic communication skills. 1.) I only used this company because they refused to refund my mother a 100 deposit in which she no longer needed their services. 2.) They do not schedule “times” they schedule “days”. When the sales rep came out I was instructed to unhook my computer/workspace. When I called the day prior to installation to ask what time they will be coming, the representative did not know and said she would call back. She never called back. I called again and stated I have to work and will reschedule if they could not provide a time. The representative again stated she would call back and never did. 3.) The carpet installers showed up around 9:45am, No Mask, during a Pandemic! I would not allow them to enter my home without a mask. They left and I had to call the company for an update. 4.) I was advised they would send out different installers with a mask. The previous installers came back and dropped my carpet off in the driveway. 5.) I again called back and asked what time they will come back because I had to work. The representative said 15-30 minutes which turned out to be an hour. 6.) The process for 1 bedroom carpet installation lasted from 9:45am-3:05pm. This cause me to miss a full day of work. When I called to complain they only offered to take 25 off my total price of 655. This place is very rude, unprofessional, and lacks basic customer service and communication skills. This could have been prevented with a call back the previous day to reschedule. This was the worst experience ever, just awful.

C

Carolyn Edwards

Give them your project so easy to wprk with quick and quality workmanship

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veronica randle

Do your research before dealing with this company, know what questions to ask(I didn't) They will talk a great deal if they sense that you're naive (me) thought I had done my homework in price comparison and went with this company..BIG MISTAKE I Overpaid ALOT for basic EXPECT MORE #704 and SUBPAR padding, Had a deadline to meet so I could not back out of sale..There's no such thing as FREE INSTALLATION/FREE LABOR. Lesson Learned. Avoid this Company at all costs

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Tara Espere

Very unprofessional!! Would not recommend, don’t waste your time or money with this company.

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isaac kolton

Install new floor at my office was very happy from the level of service and the price highly recommend this company.

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