Durango, United States
305 S Camino Del Rio suite v
N/A
+1 9702598313
Incredible customer service. I actually talked to a living person about a product that I purchased that was accidentally shipped without some components and within minutes I had a replacement coming my way. These people were very helpful in working with me. I just wanted to congratulate them for being so honest and willing to solve an issue that wasn't their fault to begin with. Thank you SWR&J for taking care of me.
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This was such a fun adventure! We took the two-hour trip. My three children kayaked while my husband and I rafted. Caleb was our guide, and he was excellent and kept us laughing with his reserve of jokes. We wish we had time to do it again!
Nice guy, but don't go to Alpine Pass using their cars as the car will be too dirty and you have to pay extra 85. Yes it was dirty, but I said what I'd do with the car. Use a quad instead. It seems this Jeep is only good for clean asphalt. Asked for top down, got half the top off instead. That seemed to be a problem too that I took that off. Watch the Rockies in AC'd car? Might as well get COVID and do this via Zoom.
This was our family’s first time to whitewater rafting. The booking process was easy and everything went as advertised. We booked the 4 hour trip. Our guide was Shawn who was awesome. He was very professional and did an outstanding job taking us down the river making our trip so much fun! Great job!! Our lunch was BBQ from Serious Texas BBQ which we enjoyed about 1/2 way through the trip. Their food was wonderful and plenty of it too. At the end our youngest got in some swim time. When we return, we will definitely be using Southwest Rafting again!! Thanks, guys!!
What a great experience and the service was 100% the best! We were in town for one day and looking for something to do in the afternoon. Southwest Raft and Jeep took our call had us in a raft with the most amazing guide Chewy within a couple of hours. The river was great, our guide was phenomenal and back at the shop they were so kind and professional. Don't look anywhere else for rafting in Durango. These guys are the best!
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