Austin, United States
14106 N Interstate Hwy 35
N/A
+15124599181
We love our new hot springs hot tub. Felipe was amazing with providing us all the information we needed and answering all of our questions. He helped us get in the right hot tub for us! Even after the hot tub was delivered I was still able to call and get help from Felipe with the set up of my tub (making sure I put in the right chemicals). The customer service here is EXCELLENT!!! Delivery was seamless and the guys were also very professional and nice. I would recommend Spa Expo and Felipe hands down!
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Last year after looking at a number of spas in different locations I went to Spa Expo and spoke with Felipe Castaneda about the Hot Spring line he carries.It was quite an education on spas and warranties. I decided to purchase a NXT for a number of reasons and have really enjoyed the model. The Spa Expo installation team is top notch and made quick work of my install. I recently had a very minor problem and the warranty repairman was over right away and resolved the issue. There is very little maintenance and I've been to the store a few times for water sample analysis and a visit. Look around all you want and then go see Felipe and see what a truly awesome spa looks like. Be totally confident that you'll be well taken care of before and more importantly after the sale.
I just purchased a Hot Tub from SPA Expo – Austin a couple of months ago and Felipe was amazing to deal with. In fact him and his staff were all great. Felipe was extremely knowledge and helpful during the transition and even more important he was extremely patient with me and all my silly (stupid ) questions. A couple of months later after getting the Hot Tub I have reached out to Felipe with question and he is always available. Thank you Felipe (and staff) for your great hospitality and service. Thank you.
The best decision of 2020: A swim spa with a treadmill. We’re so glad that we had the opportunity to meet Felipe in May right after businesses started to open up. Our summer vacation plans were quickly falling apart and we knew that we were missing something if we were going to stay home when taking time off from work. We’re so glad that we decided to go for it. Spa Expo had only one swim spa in inventory, which also had a treadmill. We were not sure about the treadmill at first because of the extra cost. Now, we’re so glad that we listened to Felipe because we are enjoying our swim spa and the treadmill everyday. Our swim spa has changed our everyday routine for the better. We highly recommend Spa Expo and Felipe’s outstanding customer service!
Absolutely LOVE my new Hot Springs hot tub from Spa Expo! My sales representative Felipe Castañeda was an awesome help with everything from start to finish. He provided outstanding customer service and was very knowledgeable about the product line, shared valuable recommendations and tips and even helped me to save a ton of money. Thank you so much Felipe and Spa Expo!
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