Dallas, United States
2838 Royal Ln
N/A
+19722418727
We have been residents here for over 12 years, rent was fair and the service was outstanding. Fast forward, the rent goes up by a 100% due to the changing economy, which is fair. But the service from the management team has considerably dropped, we have been met with rudeness and their only excuse is to contact the owner of the apartments if we have any major complaints about how the apartment complex is run. Even if we were to go out of our way to do that, the owner seems to approve the management team of finding every single little excuse to fine the residents. Fines that have no solid reasoning behind them, most likely to fund the numerous renovations this apartment complex has had. Not to mention the pet fees here are ridiculously high in comparison to apartments in downtown. This was the last straw when we got a notice today threatening each and every single resident with a fine of an unknown amount if we were to still have our INDOOR Christmas decorations past January 3rd, even though the holiday of observing The Three Wise Men doesn’t come around around until January 6. First of all, we PAY to live here. If we want to have a Christmas tree inside our apartment all year long, we should be allowed to. NO ONE should be allowed to tell residents what kind of decorations they can have inside their homes unless it poses a danger or if it’s of illegal possession. Stop placing down fees for every single little thing the residents do, especially concerning what their apartments look like from the INSIDE. You are not our parents to barge in telling us what we can and cannot have inside our homes. Ridiculous.
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Don’t like the management very unprofessional
If i could put zero stars I would management is not good. They give you visitors passes but still tow your car in the visitors parking. Ive seen soo many drug deals and prostitution going around save your money and dont come to this hell hole
I used to live here a few years ago and the management always found a way to make you pay more than you needed to. I recently entertained the idea of moving back because my babysitter lives here and it would be convinient to live closer to her... Every time I call to see about availability the phone always goes to voice mail and the voice mail is always full! I guess the only way to talk to anyone here is to go into the office. Well the idea was entertained long enough but I would not recommend anyone to live here if they can't even answer the phone! Plus when I did live here I told the office about roches and they never did anything abound it.
Manager it's always mad and never can keep staff always new people at desk , also fixings things in apartments take forever. Have to pay for parking , and when you move out manager try to charge for things they never come and fix while living there.
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