Phoenix, United States
3302 W Earll Dr
N/A
+1 8004928377
Delivery
Wheelchair-accessible entrance
The water and service is excellent. I live 60 miles away from the central delivery area, so they deliver every other Tuesday. It gets hot very quickly here in Arizona and the water heats up if left outside 4 hours in the plastic container. Offering the glass containers at a more reasonable price for summer months would be a plus.
like
My delivery person is Mike, a kind, strong, well-spoken and clean-cut man. I am completely comfortable with him in my home to deliver the 5-gallon water bottles. He puts the ICE carton directly into the refrigerator. I am very happy with him as my Sparkletts delivery man.
I’ve been a customer over five years and am extremely pleased. Very convenient, responsive and professional with an excellent route person, cost effective products and offerings and ease in ordering and changes. Great company and service.
I've been with them since 2004. Up until a few years ago the service was exemplary. I had the same driver and he was great. Then he left. Then started the problems. Skipping deliveries, no contact telling me they rescheduled. In this past year I have had to call almost every month because of a problem with my delivery. Or should I say with no delivery. They are extremely unreliable and they're not worth even a fraction of what I'm paying them anymore. Every time I call I get apologies from the customer service rep. I am tired of apologies. They go and do it again and I'll call and get another apology. They don't offer me any recompense, don't offer anything just apologize every single time and just keep doing what they're doing. It's very much a trend. I have noticed on a lot of the reviews that the newer people have better service than the older existing customers. This is one person who's becoming very quickly fed up with this game. All I ask is for communication. There is absolutely no communication. Zip. Nothing. Nada. And please don't tell me you apologize, we are way past that.
It’s been over a year with their service and I have no complaints. They always deliver when they say they will and the orders are always accurate. The few times I happen to meet the drivers they’ve been great. I feel like the price matched the service.
Deli
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