Lakeland, United States
3760 US Hwy 98 N
N/A
+1 8884067063
Wheelchair-accessible entrance
Like you, I saw the commercial claims from Spectrum saying you could save money by switching to one of their plans. I went to the local store and found the commercials were true. Not only would I have two new phones, I would have the best service for much less than I currently have. Thank you Spectrum.
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I arrived and very little people for a noon visit on a Saturday. Proceeded to tell the nice gentleman about the offer my salesman promised me, to find out I had been lied to and was stuck paying 60.00 more than promised. The gentleman told me that the salesman was to blame and that I should make a formal complaint. The customer service finally came through and I got my refund to be seen over the next few months.
The location is not very inviting to customers, very sterile. Kind of missing an opportunity here to showcase their products and services. Customer service was good but it could be much better. If all you are looking for is a (Wam-bam-thank you mam) kind of place than here is where you want to go. Sales could be much higher with a little razzle-dazzle and basic salesmanship.
Nice clean store, friendly staff. Planing to go back there and buy a phone. For me and my wife.
Excellent fast services. I was in and out . They took care of my needs very quick.
Deli
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