SpiceCSM

SpiceCSM is located in Potsdam, United States on 51 Main St. SpiceCSM is rated 5 out of 5 in the category call center in United States. SpiceCSM is an intelligent integration platform that connects enterprise processes, systems and data critical to optimizing customer engagement in the Digital Age. The platform creates a “system of systems” and allows for cross-functional process creation, integration, automation and optimization – making transformative customer engagement a reality. Recent Honors and Awards include: 2016 Honorable Mention in the Gartner Magic Quadrant for the Customer Engagement Center and the Frost & Sullivan, 2015 North American Contact Center Price/Performance Value Leadership Award.