Los Angeles, United States
12575 Beatrice St
N/A
+14244568987
Had very great service and the employees were very kind and helpful. Very ideal location near the pier and close to the trails as well. A worker also told us about the trails to take to get to the bridge. The bikes themselves were great and also came with locks and a helmet at no extra charge. It was an amazing experience and I highly recommend this place for those who visit Frisco.
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We rented bikes from the Presidio location. The young lady who assisted us was wonderful! She made sure we were well prepared before leaving the store. We enjoyed the ride over the Golden Gate Bridge to Sausalito. After a nice lunch, we took a ferry to San Francisco. We were able to drop the bikes off at another location. It was a smooth experience, we would do it again.
The process was very easy from renting online and then picking up. They have their own department just for pickup. They had a bunch of reservations it I waited just a few minutes for someone to help me. They were all very nice, knowledgeable and friendly. They return was just as easy and fast. I would easily rent from them again.
This has always been one of my favorite go-to sports store for all of my daughter's sporting needs. The staff is very friendly and helpful! Over the New year's holiday, we rented skis but were unable to use them because my husband left the ski rack key at the house. The ski rental shop saw that the skis were unused and gave us store credit for the cost of renting the skis! How cool was that?!?!
I love Sports Basement!!! Both locations have great customer service that makes me stay a loyal patron. I brought my bike in because it was having trouble changing gears and Kyle took a look at it, adjusted a few things and gave it back to me after making sure it was working perfectly. I asked how much and he said no charge and he also told me the bike looked great otherwise and wouldn't need a tune up for maybe a thousand miles - awesome! Sports Basement, you're the best!! :)
Great bike service, had two flats in two weeks! brought the wheels in and they had them changed and ready in minutes each time. They don't charge for labor.
SB is just awesome. If something is available here, I will buy it here instead of Amazon. The staff is generally knowledgeable but what really sets them apart is all the community events and charitable contributions they make. Supporting local athletes and non-profits is what makes it a great place.
The first time I shopped at SB was this past winter season for snowboarding gear. There is an endless amount of inventory and well known brands. You also have the option to rent clothes and equipment. They sell equipment for sports including tennis, baseball, softball, snowboarding, and skiing. They will be opening a new store at Vintage Oaks in Novato next year which I'm looking forward to!
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