Spokane, United States
4750 N Division St
N/A
+1 5093159468
Wheelchair-accessible entrance
If I could give less than a 1 star I would. I was going to buy a t-shirt, but due to covid, they said I couldn't try it on. I asked the gal with curly hair, what the return policy is. She told me SAME DAY . So I took the shirt back to the rack, and started to say, "so you can't try it on"... but then she interuppted me with a yelling voice, "hey, hey, hey, I don't make the rules". I walked back over to her and quietly asked her why she was yelling at me. We had a discussion back and forth, with her yelling,me quietly asking her to tone it down. But she wouldn't. I then asked for the manager, she informed she is the manager, and to leave!!! I'm 61, never been treated like this, never been kicked out of a store. Still in shock. And seeing a previous review with another employee, I see they don't care how they treat customers. Wow!! Just wow
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I bought a shirt as a gift for someone who lives in Tacoma and it didn't fit. So I tried to return it. I was told you only have 7 days to exchange a product. The owner then accused me of trying to return a already worn shirt because it was wrinked. I explained that it was bought as a gift and had been mailed thats why it was wrinkled and had not been worn..the tags were still attached. He didn't believe me and told me they have had customers in the past wear apparel to games then try to return them. I tried again to explain that this had not been worn. He didn't believe me.. they just assume all their customers are dishonest because of a few that were. I will never shop there again!
Great team selections! Beautiful mugs! Comfy socks! Great pretty masks!
They have lots of cool masks to choose from!!!!
Awesome inventory lots to choose from!!!
I got a beautiful Redskins clock from my husband for Christmas. The problem with it was, no screws to hold it together and no cover to protect the hands. I took it back today and had no problems exchanging it for another one. He purchased it the 13th of December.
I bought a sweatshirt, and after paying for it, BEFORE even having it bagged up i noticed it was stained all over. As it being the only thing available in my size in that particular team I was looking for (I’ve gone everywhere to find apparel for said team), I said I would still purchase the sweatshirt, but would not be paying full price for a damaged and stained item. They offered me a “free” 4 tote that wasn’t even the same team i was looking for instead of discounting the item. After a few calls to the “manager” I was told getting my money back, or taking the tote were my only options. Very disappointed in this business’ professionalism, i will never return to give them my business again.
We will never shop here again. The return policy is ridiculous ant the customer service is horrible. No wonder this store is rated so low. Make sure you look at your receipt immediately if you think there's a chance you might return your product. Or better yet, shop somewhere else with a better selection of products, friendlier employees, and a more reasonable return policy.
Deli
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