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US Social Security Administration

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Spokane, United States

socialsecurity.gov
Federal government office· Social security office

US Social Security Administration Reviews | Rating 2,3 out of 5 stars (5 reviews)

US Social Security Administration is located in Spokane, United States on 714 N Iron Bridge Way Ste. 100. US Social Security Administration is rated 2.3 out of 5 in the category federal government office in United States.

Address

714 N Iron Bridge Way Ste. 100

Phone

+1 8007721213

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Fresh Sushi
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Jim S

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Agent who helpd me via over the phone to do my application with me was great, friendly, and knowledgeable on what he does. He could also relate to me which was nice. After receiving mail from him to fill out, I did that and called for some questions regarding the paperwork, he picked up on 1st try and helped out again with no problem. Thanks again!

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Sharon Schimmel

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My Social Security Office is from Spokane, Washington, where I recieved beyond 5 Star assistance from Staff Member, Daniel. My situation was complex and this Gentleman took all of the time needed to assist me until all of my questions and concerns were answered and he went on to share resources as a supplement for back up if needed. He was courteous in every step of the way, never making me feel I was disrupting his work flow, which I wish every single Service Representative out in the work field would take notes in how to deal with the general public (which can be challenging enough at best) for the TOP service given and those that receive it. If there had been a 10 Star option, I would have taken it. Well done Sir, Daniel, thank you so much for your time and assistance!

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Gordon Smith

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Long waits, frustrated staff, interesting clientele if you’re into people watching. Exactly what you would expect from a government administration office! 5 stars.

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Valerie Ward

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I am trying to apply for benefits on behalf of my daughter who's father passed away in November. I cannot apply online, so I have been trying to reach the Spokane office to start the process and/or make an appointment. I was on hold for over 15 minutes and then hung up on. I called back and went through the menu options again an was hung up on almost immediately. I realize that the office is operating under unusual circumstances, but hanging up on callers is unacceptable and the office needs to be made aware that is why I'm leaving this review..

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Brittany Anderson-Wolf

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Absolute awful service!! I called (due to Covid you cannot go to the office) multiple times, during business hours, to speak to a rep about my newborn’s SS card not showing up in the mail, only to be disconnected after 20 mins on each call. The rep I finally did speak to was incredibly rude. She read from a script so fast no one would be able to understand her, then was clearly irritated when I asked questions. After asking if I should’ve received the card by now she told me “that’s not the issue.” It is the issue if I have to send a request in for a replacement - I don’t want to send in my original documents if I should still be expecting a card to show up! Just totally poor service all around. They should review phone calls and make some cuts. People deserve better.

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