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Springdale Water Utilities

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Springdale, United States

springdalewater.com
Water utility companyWater treatment plant· Water utility company· Water treatment plant

Springdale Water Utilities Reviews | Rating 2.1 out of 5 stars (5 reviews)

Springdale Water Utilities is located in Springdale, United States on 526 Oak Ave. Springdale Water Utilities is rated 2.1 out of 5 in the category water utility companywater treatment plant in United States.

Address

526 Oak Ave

Phone

+1 4797515751

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Jac Riz

I've gotta say. I never deal with a person at any of my utilities, other than my water. (I've had a bad water line) I've gone in there several times, and can honestly say, I've not had a bad experience, except for one person. I'll keep an eye out bc I have to go in AGAIN. We'll see ;)

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Jade Webb

I work for a local business and I just called with a simple question of whether or not the City of Springdale has an address list that can be purchased for our use. The woman I spoke to rudely and condescendingly laughed at my question and transferred my call. Her response was unprofessional and quite frankly an embarrassing representation of the City of Springdale.

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Tyler Guthrie

We've paid our bill in full on time for 4 years. So when we got a letter for non-payment, threatening to turn our water of in 7 days we were a bit surprised. When my wife called in to see what happened--she wrote the check and was 100% positive it was sent--she talked briefly to two individuals. The first transferred her without warning while she was mid-sentence and the 2nd lady was equally rude and short and hung up on her before my wife had a chance to ask questions. I understand that they probably deal with difficult people often, but there is no excuse for this level of rudeness. Our city deserves better service.

D

Darkness Night

Bill due on a Thursday. Forgot to bring my stub with me. The very esteemed front desk clerk who probably has a PhD, of course, said my identity could not be verified by just my name, two forms of government issued photo ID, and knowledge of my address. I had to know an obscure 12 digit account number. Not to criticize your policy procedures, who cares if a stranger came in and paid my bills? Don't you want your money? So because I have a job, I didn't make it there before 5:00 Friday. On Saturday, I received a royal decree from the Water Reichskomissariat of Springdale demanding the payment was paid plus a late fee by 8 am Monday, or else a team of sophisticated agents would be out to disconnect my water AT 8 AM SHARP, and let me know that I was a disgusting second class citizen who doesn't deserve due process. So of course in the fine print: \Our offices open at 8 am Monday.\ So it's a catch-22 to get as many people to pay that delicious shutoff fee as possible. All for water that actually tastes like dirt, by the way. The government should be paying me a monthly royalty fee to use their nasty water.

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Nuria Moran

Every single customer service representative at this office must be a miserable person, they are the most rude people I have ever spoken with and I always get the same amount of rudeness every single time for the past four years. They are hateful, unprofessional! I myself work for a utility company and I wouldn’t dare threat our customers the way the be doing their local customers! It’s horrible! Wish we had other options on company’s! Y’all need Jesus customers care reps!

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