Springdale, United States
1250 Market Square Dr
N/A
+1 4797519995
My suits were cleaned very well and some light stains removed! I also appreciated the quick turnaround as they were returned the next day.
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The support was quick and competent. This was my first trip here and place in my winter coat which I Soiled. My coat was by eleven and outside by four. It was so clear that it reminded me when I first got it as a present. Do not be afraid to bring your dry cleaning.
I can swear they deleted my review more than once. I’ve been taking my dry cleaning here for a few years. I don’t come super frequently, since I don’t have much clothing that requires dry cleaning service. I dropped off one of my coats on Friday 1/10/20 at 2:08 PM. At first I thought I would be getting it the next day, since it was just one item, & I didn’t drop it off too late in the day. The girl that was helping me said it would be ready on Monday by 5:00, because the people that work the “presses” aren’t in until Monday. I didn’t have super urgency to wear it, but seeing as I dropped it off more than 72 hours ago, I was thinking it would be done early in the day on Monday. I went to pick it up today 1/13/20 at 3:58, & got off to pay .When I get into my car I inspect the coat just to find out, that it was EXACTLY the same as I dropped it off. It would seem they just charged me, & did absolutely nothing to my coat. This is not the first time I take that same coat to get dry cleaned there. It has been left spotless in previous occasions. My coat still had the same stains & everything. I was told they would re do the service, & to pick it up tomorrow. So I have to wait another day now, for this to get done. My Mom picked it up for me today 1/14/20 since I had to work today until 5:00. The coat wasn’t as clean as other times. I’m just done with them, that I’ll leave things how they are. Last time I go there.
Incredible customer service. Always friendly, especially Chelsea! Best dry cleaners in NWA
I don’t usual write bad reviews but I have never been so angry and dissatisfied with such a service like this. I have sent a good amount of clothes to this dry cleaners. I recently sent my husband’s Calvin Klein jacket to be dry cleaned. They returned it clean and SHRUNK his jacket. We went back to them and the owner REFUSED to refund the service. Even after telling him we’ve been a long-time customer with them. We understand mistakes happen you know. After almost a month of arguing back and forth, the so-called owner went as far as calling the “Calvin Klein company” to get rough measurements on the jacket and prove he didn’t do it basically calling us LIARS. Never going back to them again. The owner is so utterly RUDE!!! This is a WARNING to anyone considering sending off their items here. HORRIBLE customer service!! Save your item, time, and money.
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