Springfield, United States
6869 Springfield Blvd STE 105
N/A
+17035396080
probably a good shop but the technicians who answer the phone know nothing about customer service. Became frustrated and decided to use another shop even though I tried very hard to use ABC because a previous tech had been kind enough to look up a replacement part without insisting that I drive 100 miles round trip to accomplish something that could be done over the telephone. The next tech who answered had no such consideration and would do nothing unless drove to the shop.
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Can't say enough wonderful things about the professional advice and expert help I received at Geek ABC. I was discouraged from having tried the Microsoft store and Geek Squad, and almost ready to give up finding assistance in moving from Win7 to Win10 while keeping as much of the familiar software interfaces I have grown to love on my little old laptop. That type of personalized IT support is hard to find...but find it I did at Geek ABC! Ricardo, all thanks to you! -Donna
Well and dependable service. I had faced a big problem at my laptop. After starting it gives me a sound and then going to off. I can not recognize about this problem. Then I meet this Geek ABC - Computer Repair & Network Support repairing center and they just repaired it very carefully. Now I am using my laptop frankly. There is no problem like before. Great service from this repair center. I have satisfied their honest and hard working.
I took my computer in for a data recovery service. I am not the best with technology and somehow managed to erase some important documents. I went to ABC geek, and they were very helpful. They got all my documents back to me in a very timely manner. I also think their prices are very competitive. Very happy with my overall service, and I will definitely return to them in the future for all my computer needs!
Richard was professional enough, but as an intermediate level operator who builds my own PCs, I asked whether they would be willing to walk me through some of the diagnostic process. He shied away from it and said they would only speak to the results (new parts and price for repair) of the troubleshooting, but they would not give advice or anything more in depth. He also said he had no clue where else I could go to talk to someone who would be willing to speak to me like a human being (read peer) rather than a customer. They are interested in the next dollar, at the expense of humanity...
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