Springfield, United States
3500 E Kearney St
N/A
+1 4178658665
This business is the best! They are such great communicators with a lovely attitude. The approach they have to serve their customers is quite amazing.
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Top notch customer service. We rented a sprayer and everyone @ the place were super polite, helpful and professional. Will definitely recommend this place to family and friends!
Needed a lift for a job on Saturday. The Company is not open on Saturday in the winter so I was to pick up the lift after 2-3 o’clock on Friday. I had to get it early due to a family matter. The Manager let me get it early with no hassles. Was a huge help to my day.
I was in need of some rental equipment and asked three different people who don’t know each other and they all recommended Superior Rents. I went to their shop and they were very informative, helpful, professional and friendly. I went back to rent something else and I don’t think I will ever go anywhere else. I recommend the without hesitation.
What a nightmare! Zero stars!! Had rented the Genie lift. Everyone on site for delivery day, pool spa employees & electricians. Genie controls were sporadic then the steering totally went out. Blocked road for hours. We could not get our job completed or even started. Called store no one would call us back. The amount was just under 1 grand. Manager was very rude an not helpful at all, when store finally gave us his cell#. Wouldn’t help us with a mechanic or even refund our money!! We had to rent from another company the next day an paid 1/4 the cost!!! I called a week later about refund & this company is very rude an said I was only to speak to the manager. I said he hasn’t called me. They said that they had to inspect the equipment first an you have his phone#. He also said they ordered parts. So if they had to ordered parts it sounds like they have inspected the equipment!!! BEWARE I DO NOT recommend this company for big rental equipment! Everyone on site believed the hydraulic fluid was just low since steering wheel was free spinning an wheels would not turn... DANGEROUS situation.. The equipment we rented the next day was exactly the same just from another company and it worked like a dream!!! Plus so so so much cheaper!!!
Deli
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