Springfield, United States
7740 Southern Dr
N/A
+1 7034516500
Wheelchair-accessible entrance
We have visited TW TW Perry to secure materials for several projects and have mixed thoughts about our experiences with TW Perry. Background: 1. We have an event production company and build scenic pieces and furniture for social and corporate events. 2. We are professional workers with theatrical, stage and film unions. Pro: Supply and quality of the wood products is often very good. Cons: Inconsistency in employees. Mary was competent. Others not as much, including 1 employee who wanted to charge us for 20 post wraps for 8 posts. Our commercial rate was occasionally more than the rate of Home Depot, 84 Lumber, and or Lowe's. Military discount?? Less than 1 off the cost of a 41 item. Do we purchase from here often? No, as their location, hours and prices are not often worth the effort. We tend to go visit when we have a large build or trouble finding a product closer to our shop.
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Lack of interest and professionalism from the sale rep. I asked for an estimate for 51 doors. All good at beginning. I was told by the sell rep, Mary that she will submit the request to the manufacturer. After a week I've contacted her again. \I received it...is in my email...I'll send it to you tomorrow\. Two days later I contacted her again..\ You'll have it in few hours\. Three more days later :\Right away\, ...some bs with her comp. Three hours later I decided to give up!
Great selection of crown molding and other trim, helpful and courteous staff! We got some really nice crown molding for our living room and had it delivered , I would definitely buy from them again!
Great people everyone there has a great attitude. Thank you Laura for all the help
Great place to buy building materials, there is help everywhere
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