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Virginia Outdoor Power Equipment

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Springfield, United States

vopec.com
Hardware store· Tool store· Retail· Landscaping supply store

Virginia Outdoor Power Equipment Reviews | Rating 3.4 out of 5 stars (5 reviews)

Virginia Outdoor Power Equipment is located in Springfield, United States on 8081 Alban Rd. Virginia Outdoor Power Equipment is rated 3.4 out of 5 in the category hardware store in United States.

Address

8081 Alban Rd

Phone

+1 7033374401

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

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B

Brian Smith

This place has wonderful customer service. Pricing is reasonable a wide variety of products. I stopped buying my tools for the yard work at the large box stores and only go here now! I love supporting a local business, especially ones that understands their products and customer service!

K

Keyla Martz

About this store I can say that it is very good and you can find almost all the equipment or they can order it for you, costumer service is excellent, the prices are a little higher than other retail stores but still worth for the costs of finding the right item, I highly recommend this place

J

Jim Banks

Never felt compelled to do this before but my experience with Virginia Outdoor Power Equipment to repair my lawnmower was one of worst customer service experiences I've ever had. Overpriced, rude, unwilling to explain charges (actually hung up the phone when I called to inquire), said they called me when they didn't, etc. Would strongly recommend you take your business elsewhere. From the reviews it appears I'm not alone.

N

Nathan Banks

I went in last week to order a chainsaw handle plug. I pointed to the plug on a similar saw, the employee ordered the part and when I went to pick it up I learned that he ordered the wrong one. He had already run my card and said “no refunds, no exceptions”. I now I have the wrong part for my saw. Not helpful. Please do not visit this shop. They are rude and incompetent. Update: Manager called and resolved the issue with a refund. Rating updated.

P

Patrick B

I can't say enough bad about Virginia Outdoor Power Equipment. I have purchased thousands of dollars of equipment and service over a few years, but I have finally had it. Long service delays (sometimes 6 weeks), poor quality repairs (maintenance not completed as agreed), and unwillingness to even me parts numbers to name a few. Then on a 25 part purchase (which they didn't deliver for about 3 weeks), they won't swap the part (it was the wrong part) because it is outside 30 days of purchase. If they are such a big Stihl dealer seems like it would be easy to swap a part? Instead, I am shopping for a dealership that treats customers with respect and fairness, and one that does basic work correctly. That sure isn't Virginia Outdoor Power.

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