Springfield, United States
1521 N Packer Rd
N/A
+1 4178662222
Kerbside pickup
The lady here was nothing but respectfull and treated me with dignity. She had all the things I needed for my daughter's wedding. Highly recommend this company to anyone. Will go back and use again for any event I am having!!! 5 stars all the way!!
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We rented a wedding tent only a week before the date of our daughter’s 1st birthday party in June 2018 because of the weather forecast. They were quick, efficient, friendly, and installed everything and took it down when they said they would! They were great to work with and much better than the company we rented our wedding tent for our wedding reception from. Highly recommend.
My wife and I rented a tent for our wedding. When the tent arrived, it was a disaster. The tent poles were completely covered with rust. The tent itself had several holes in it and crude patch jobs. WHY would they send a tent out like this when they knew it was for a wedding?? I then contacted wieser tent about all the issues with the tent. They offered too bring out new poles and patch the tent on site. We were not willing to accept this as we would still have a tent with unsightly patches on it. After requesting a refund they agreed to give us HALF our money back. Do NOT rent from these people.
They didn't show up at the scheduled time, and I was just lucky enough someone happened to be there already. Then they took an extra two days to come break down the tent. Since it was on privately owned property that was not mine, this caused a problem. They also didn't set up any of the tables or chairs, the just drop off and leave. And due to them coming 3 hours early for drop off the assembled the \ dance floor\ no where close to where it needed to be and it was impossible to move. It was also half the size we had ordered. Now you are renting tables and chairs and such so don't expect them to be pretty. Everything is well beaten and worn, so make sure you have table clothes. For the over 3 grand I spent I thought I'd get quality somewhere, but I suppose that was cheap. My wedding still went wonderful, but I would definitely not suggest this place to anyone else. Edit: It was a Carter wedding. Gower is my maiden name. So either Candace Carter, or Greg Carter. I did not hold on to the invoice I was given nor the emails after the service. Didn't think they would be of importance. As for the timing thing, that would be different if I had been told that. Instead I was told to schedule a time, and that someone HAD to be there at that time. And I did request it to all be set up. Maybe the woman inside should be more informed as to how things outside are actually run.
Do not rent a tent from these people! The tent I received was missing all the sides, missing the light I rented and had several poles that were not stable and slanted. After several calls to Dawn, someone came out and put up all but one of the side panels. When I called to ask why the last side panel was not in place and the light was still down, I was told to put the light up myself and that they thought I wanted a door so they left the last panel off (Doors are made by rolling up the sides). We were still dealing with these issues the same day my stand was scheduled to open. When I called back to follow up, Dawn told me that all I had done was complained so she was sending someone out to repo my tent. I had already paid in full for my tent. These people are crazy. After speaking with other individuals who have rented from them, I found that this is not uncommon behavior from them. They are nuts!
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Kerbside pickup