St Charles, United States
12108 Old Line Center
N/A
+13016383440
This office provided a comprehensive review of my hearing for a VA assessment concerning a tinnitus complaint. They did an excellent job in every aspect of service; reception, examination and counseling. I have not had a more detailed examination or review of the findings from any medical professionals. This office would be my first choice for any repeat service needed for my hearing or any recommendation for friends and family. Thank you for your outstanding service and support!
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I am very happy with the office. The testing was great! The audiologist was very receptive and engaged. The receptionist was very friendly and helpful. I rated Living Better Hearing Balance a 4 instead of a 5 because they were unable to perform one of the doctor ordered test. Evidently the appointment staff made a mistake. I specifically asked about the tests my neurologist had ordered and was told that the Waldorf MD office could perform the testing. Went I arrived for my appointment (after a 45 min drive) I was informed that this office can’t perform one of the ordered tests. Fortunately, they could perform the other test and let me know their Rockville MD office (2 hour drive) can perform the test. Appointment staff needs to be better trained or should check to verify the testing is available at the specified facility prior to making an appointment.
Excellent& efficient service. They were really gentle with my newborn. Thank you.
Outstanding my appointment was 9:o’clock AM. I was seen at 9:05. The environment and service was excellent. I had problem with my hearing aids and it was taken care of by Ms. Abigail. I was able and exchange my hearing aides and pick up my replacements in two weeks. Good service
My experience was great. The staff was so kind and described every procedure that was done and the reason behind it. The front desk person is nice and will chat with you. I will be coming back here for my next appointment for sure.
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