St Clair Shores, United States
27801 Harper Ave
N/A
+1 5864473010
They lost part of my keys and never followed up with me. I walked into my vehicle after receiving my keys and immediately could see that my keys were all over my floor and that the key rings had been separated. I informed them that my house key was missing and ended up having to pay 115 in order to have a locksmith come out and let me into my house. They promised to call and have not followed up to do so. 1 star is too many in my opinion for this kind of service. I called to follow up and they haven't answered any of my calls lol. What kind of company doesn't answer the phone when you call? THE WORST KIND!
like
Professional Valet is the perfect name for this company! I’ve parked my vehicle with them at several different locations now and I’m always treated like a VIP customer even though I don’t have a big fancy car.
If I could rate this company a 0 I would! I waited a little over an hour for my vehicle. Unfortunately this particular morning they were short staffed and many people were waiting 30 minutes for their car. I was being patient since they were so short handed but once everyone else got their car before me I started to complain. The first excuse given was the valet driver put the ticket in his pocket and never pulled the keys. Once the keys were pulled they said the car wasn't put where the ticket number said it was put. Next we were told after the valet was gone for 10 minutes or so that our car was a red pilot and it said burgundy pilot...Ugh! My husband ended up walking to the parking structure to get the car himself!!! I DO NOT recommend valet with this company. I strongly suggest parking the car yourself when staying at the Doubletree Fort Shelby in Downtown Detroit.
Sent a text to retrieve vehicle (at Holiday inn express, Detroit) and received acknowledgement within a minute. Thirty minutes later, after personally going to the kiosk, my keys were finally removed from their storage hook. Took another 30 minutes to get the vehicle.
Where did they get these valets? It's almost like they dressed up some homeless people. I did not feel good about leaving my car with them. So I didn't.
Deli
The best companies in the category 'Deli'