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Paper Source

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St. Louis, United States

papersource.com
Craft store· Gift wrap store· Hobby store· Novelty store· Stationery store· Gift shop· Greeting card shop· Invitation printing service· Scrapbooking store

Paper Source Reviews | Rating 4.4 out of 5 stars (5 reviews)

Paper Source is located in St. Louis, United States on 8811 Ladue Rd suite e. Paper Source is rated 4.4 out of 5 in the category craft store in United States.

Address

8811 Ladue Rd suite e

Phone

+1 3148810473

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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K

Kate Monroe

Do not shop at this location. Do not place orders online for \curbside pickup.\ I placed an order online a week ago for a puzzle that was listed as \available for curb-side pickup.\ When I never got a follow-up from the store, I tried calling. No one answered either of my two calls -- which were placed during store hours as listed on the website (further, there's no message on the answering machine or anything to even indicate that I had actually reached the store). I still left a message though, and no one called me back. Finally this morning, the store manager (apparently) answered the phone. She was extremely rude during the course of the whole conversation. She asked me what I had ordered, and then summarily just said -- no, we don't have that in stock. She didn't even ask for my order number. When I expressed confusion, she just said that my order had been \cancelled\ and that they must have forgotten to call me. That's terrible service, and disappointing with Christmas now just a few days away. To make matters significantly worse, when I was trying to ask if I could receive a confirmation of any kind that I will not be charged for the order (because I had not received any official word that the order was cancelled), she literally hung up on me! This store has no business being open. Your website has no business taking orders and credit card information for orders that you apparently have no intention of legitimately attempting to fulfill. Will not be shopping at Paper Source again.

J

Jane Bucy

I was in the Ladue store a week ago Friday and saw the sample of the fascinator on the bulletin board. I knew we were having a Royal Wedding party and wanted to make them, but would be unable to attend the class as I live out of town. The ladies in the store were so helpful in providing me with the directions and make sure I had the right supplies to bring back to Herbster, Wisconsin for our party. Above is a picture of the results. It was grand fun cutting and pasting. We were up at 3:00 am, fascinators on in front of the television. Below is our version of our wedding cake we made in honor of the Royal Wedding.

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JoAnna Jackson

I just called the Paper Source in Saint Louis and had the rudest employee ever answer the phone!! I was calling to see if they had a phone case before I drove To their store and she keep asking if I had the SKU number?? She wanted me to get a SKU number first? All I wanted to know is if they had cases!! I have recently located here from another state and was a frequent customer of Paper source in that state. I will not ever shop in this store after this experience!! This employee does not need to be working at this type of store!

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Benjamin Powell

We used Paper Source for our wedding invitation suite. The in-store experience from start to finish was wonderful. Sasha was always available to answer our questions, provide feedback, and talk us through the process. We spent quite some time over a few visits looking at all of the options. The store has books upon books of their available options, so it was really easy to conceptualize what our product would look like. While we had some trouble with the corporate side of Paper Source after our order was paid for and sent to print, this has nothing to do with our experience at this store. Our suite was beautiful and exactly what we wanted.

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Phillip Michaels

Unique products. A real treat to visit!

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