St Paul, United States
2270 Capp Rd
N/A
+1 6512510910
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Apparent satisfactory roof install in November 2015 with 5 year guarantee. Now roof leaked and Walker had 2 week delay in repair. I had temp repair done and asked Walker to estimate complete roof replacement three or more weeks ago. Have not seen or heard from them since, Beware!
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Fast work, quality product. Excellent cleanup!
The contract indicated that I would approve the cleaning done after the work and the contractor just left without me having a chance to approve. They literally didn't follow what the contract indicated.
We were very happy to have Walker do the roof and gutters on our house. Andy was exceptionally helpful and hands-on in the process, making sure we got the exact roof we wanted. When we wanted shingles that were hard to find in the Minneapolis metro area (GAF Grand Sequoia Impact Resistant), they went the extra mile to find samples for us. They did a beautiful job with the portion of our roof that required a rubber roof. There were two minor things that I didn't like visually about the roof, but, rather than just telling me that was just how a normal roof would look (which is what my neighbors told me), Walker changed it and made it look awesome!
Great company! This week I developed a basement leak and suspected it had to do with one of our drain spouts. Because Walker installed our leaf guards a few years ago, I gave them a call for advice. They still had me on file and noted that Cory had installed the guards. I appreciated the personalized approach. Cory called me back promptly and was able to fit me in the same afternoon. He ended up staying an hour and diagnosed the problem which was actually not our gutter guards nor drain spout. I am very grateful for Cory's \can-do\ attitude. Friendly, helpful, and prompt service goes a long way!
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