St Peters, United States
10 Parkview Ct
N/A
+1 6362786999
So happy I hired this company after all the research I had done. The receptionist was very friendly and they were able to get me an appointment right away. The 2 men that showed up were also very friendly and professional. They arrived wearing masks and put booties on to protect my carpets. They laid down some tarp to protect my floors and still carried their equipment from the truck to my house because it was drizzling and they didn't want to risk the wheels getting wet and somehow tracking on my carpet. They were incredibly fast and thorough. After they had packed up and left you would never know they were there! I would absolutely hire them again.
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Timely, fast, efficient, and friendly! Both guys that showed up took care to keep my room clean and they got the job done super quickly. Definitely recommending them to everyone!
Writing this during the COVID pandemic, and I am happy to see they had masks. They called before arriving on time in their scheduled window. They called at 3:17 and arrived at 3:26 during our schedule window of 3 to 6. They left sometime between 4:00 and 4:30. They laid down blankets to keep their work around the fireplace clean. They did a great job cleaning the chimney. Good pricing. Note cash/check is preferable over credit card as there is a fee for credit cards. Be sure to confirm expected pricing over phone while scheduling to prepare your payment method. We also were having an issue with smoke coming back into the house and they investigated the problem for us and found something was installed incorrectly in the chimney on the roof which they corrected and let us know. They also took a moment to give us tips on how to use the fireplace and dampener better. Great customer service! I talked mostly with Tom, but they both did a great job! Note about scheduling: Be sure to call as soon as possible (preferably before fall/autumn hits) if you are planning to use them. They do get booked up especially once the cold hits and you will have to wait a couple weeks which is understandable. I called October 20th and was scheduled for November 13th. Other chimney cleaning services had the same if not worse backlog on scheduling.
Wonderful family owned business! I had a great experience with both Mr. T and his crew and Mrs. T, who answers the phones! Great price and extremely professional! Highly recommend!
Wonderful company. Highly recommend!! They have great customer service, quality of product, and pricing. We are loyal customers to Mr. T’s Chimney!!
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