Lake Mary, United States
4215 W Lake Mary Blvd
$$
+14073233206
N/A
I think Travis is a pretty cool guy. He help customers and doesn't afraid of anything.
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I went to Staples in Lake Mary and requested for assistance, because I wanted a buy a desk and a chair. They told me to wait for the manager near the desk that I would buy. I waited, and the manager just ignore me and decide to assist another costumer who had not requested for assistance. The manager did't even bother to tell me that he would be with me in a moment or tell another employee to help me.. So, I left the store. Today they did't earn it 400 due to their poor customer service!
Visited this location in 9/04/2020. More than half of the computer chairs were not available nor can they offer another orders. I will gladly bring my business elsewhere.
Sold HP ink that will not work in printer. Took it back for a refund. The employee stated they won't provide refund for open box ink. Dang. I wish they would print DEFECTIVE on the box so I would not spend 36 and half a day just to get some condescending employee to brush me off to the manufacturer. Never a Staples customer again.
Their service is awful. People on the tills are slow and inefficient and there have been times I’ve had to wait because there was NO ONE on the tills.
The absolute worst customer service I have ever encountered. These people are the most incompetent and ignorant fools I have ever done business with. I ordered some business cards three months ago and I still have not received them. Every time I go to pick them up they either lost the order or there was a new person in the printing department and nobody knows what’s going on.I have finally just given up and gone to another store and had my business cards done in less than a week. How they stay in business is a total mystery to me.
I know they probably have trouble getting good people because they probably pay minimum wage, but perhaps more Customer Service training would be helpful. It’s all around, whether it’s when one calls, is in the store or print shop, they don’t seem well trained on how to handle customers.
Went in to get business cards. The girls in that department could tell i needed help. But they chose to ignore me. Will never go back.
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