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Staples

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Ellicott City, United States

stores.staples.com
Office supply store· Electronics store· Office equipment supplier· Office furniture store· Paper distributor· Computer store· Passport photo processor· Print shop· Recycling drop-off location· School supply store· Shipping and mailing service

Staples Reviews | Rating 3.8 out of 5 stars (8 reviews)

Staples is located in Ellicott City, United States on 4380-B Montgomery Rd. Staples is rated 3.8 out of 5 in the category office supply store in United States.

Address

4380-B Montgomery Rd

Price range

$$

Phone

+1 4104611465

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Jacob Jones

I'm a digital animator. I eat storage for breakfast. I just finished a project that was 2.45 TB in size with a grand total of 512,024 files. After wrapping this project, it was time for a new external hard drive. I hopped down to Staples and purchased a new 10 TB drive. When I got home and plugged it in, my machine only saw 250 GB on the drive. I tested it across a few machines, and ran some diagnostics on it, and it was clearly just a defective unit. This was a Seagate product, and I've had nothing but great experiences with their brand, so this was likely just a one-off bad unit. It happens. I reformatted the drive, boxed it up, and went back to the store to return it. I expected an interrogation for exchanging an expensive item, but the staff was helpful and courteous, and I was in and out of the location with a new unit in less than five minutes. I just plugged the new hard drive into my computer and it's perfect. It's even a little over 10 TB. Thank you all so much. It's a huge help to have such a friendly office supply store close by, and I will not hesitate to go back to this location when I need a new drive.

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Steve Carver

This is the Laminator I was Looking For. They have the 10mm stuff. Very thick. I was looking many places, everyone else has the flimsy 5mm film. 1 hour service, have a beer at Buffalo Wild Wings while you wait! Also computer rental and printing

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Jay Brignac

Great job from Ashton in copying production. I had a very sensitive memorial document we wanted reproduced, and Ashton Taylor assisted me. He guided me as to receive the best quality of my document and had it ready sooner than i required it. The final product was excellent and accurate, we are very pleased with the complete service we received from Ashton's professionalism. Thanks!

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Deborah Montgomery

I went to Staples to use a coupon, and it was my first time in the store since COVID. It was not crowded at all, and I found what I wanted easily. I went right through to the checkout, and was out in a few minutes.

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Karen Greiner

Clean and organized. Friendly service. Be sure to check clearance section at back wall.

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Megan

CHARLOTTE MACKAY the general manager here is extremely rude and unprofessional. Purchased something online, only for them to cancel it the next morning. When I call the store for some kind of explanation some guy who claims to be the a manager decides to tell me they have none in stock. I was ready to believe that until my coworker called for me only to then tell him they do have them in stock. So I guess you guys got a shipment in within an hour right? I figured maybe it was because I ordered too many even though it states 5 per customer clearly on the ad. No thats not the case because I was able to get 3 from the store up the street (the last 3 they had). Now back to CHARLOTTE, so when I initially went in the store after they knowingly lied about having the laptops, I got in line only wanting 1 laptop. I bought mine fine I had my co worker with me who wanted one too. For some reason CHARLOTTE decided to take it upon herself to snatch my coworker's laptop he wanted to buy and take it to the back causing a scene. She said she would not sell it to him because it was 1 per household. Household ? First off I have photos of the ad that says 5 per customer, secondly we are 2 separate customers in two separate households so without handling herself properly as a "manager" she decides its okay to treat people like they are some kind of scammer. What this store is doing is false advertising and taking it upon themselves to judge who can buy from them. The treatment of my coworker and I is one of the most unprofessional things I have experienced. This could have been dealt with an entirely different way.

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Nidia Trejo

People there were really friendly and helpful, I have been having issues with and order and they help to fix it. Wult-Mgr and Carmelia they are very patient and nice, compared to the Catonsville location where I have only had very bad experiences.

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Donna Berman

The staff was very eager to help. The three clerks who saw me asked if they could help. Everyone was so pleasant that I can look forward to my next visit. Plus the office chairs were on sale for a good price.

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