Westerville, United States
533 S State St
$$
+1 6148999339
N/A
Outdoor seatingDeliveryDrive-throughTakeawayDine-in
Good for kidsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeOrganic dishesPrepared foodsQuick bite
I love this location! It's not the closet, but since the pandemic I have come to call this my new usual location. Staff is friendly, never is rude despite the long lines and always helpful.
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My beautiful niece gave me a gift certificate for Starbucks for Mother's Day. I was pleasantly surprised when I had the Gavana Passion Fruit Drink and also the Caramel Frappacino, so Delicious and Yummy. I heard about them from a YouTube Blogger and she was right. Thank you so much made my day
I really wanted to score this location higher due to the staff being incredibly friendly. But based on my visits, it was tough to give it a higher review. Each time I have been to this location, the drive thru wait time has been at least 30 minutes. I understand that they are busy and have increased wait times in the drive thru due to reduced foot traffic in the store with current events taking place. The other reason for the lower review is on two occasions, my order has been wrong and I had to get out of the car and enter the store to get my order corrected. The Baristas were super friendly, professional and apologetic. The first time this happened, I requested the refund and was going to leave. As I did so, a barista came to my car in the parking lot and gave me what I did order at no charge. Cons: Long wait times and I hade two wrong drink orders. Pros: Staff is great! Professional, friendly and provide great customer service. I am rating it the way I am based on the police attitudes of the staff.
Hands down my favorite Starbucks to visit! I come here 3-5 days a week on average and have always had a great experience. Kelly is phenomenal, always fantastic personalized customer service with a smile. She makes my morning every time I see her in the drive through window!
Always love a good coffee. On top of that having it in local stores is a huge bonus. Starbucks knows what they are doing when making a long shopping trip turn into a lovely trip with more energy and a great beverage.
The wait time inside is horrible. Drivers outside obviously get there drink first. Also, Easton is 10x better when it comes to going in line and coming out faster ALONG with making ice white mocha. Whenever I come to this Starbucks there white mocha tastes nasty!!! It’s as if they don’t listen to the pumps I ask for or give me some old coffee that isn’t coming out of the machine I’m not sure, but they need to do better on the ice white mocha and need to be trained to make it like the one at Easton!
I hate to say it but never again. You've lost a customer for life. I will now seek out local coffee shops. We went in the lobby to order our drinks. We were the ONLY people in line. We waited 31 minutes for our drinks AFTER placing the order. We kept falling behind the online orders. What kind of company will not serve the customer that is standing infront of them? Yep, I'm all of the dones with Starbucks.
Our Office Staff loves Starbucks and we will definitely always come here and support this store!! Great customer service!!
Deli
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Good for kidsToilets