State College, United States
130 E College Ave
N/A
+1 8142348080
In-store shopping
Sorry folks, this place has variety with not great sizes available and snooty. I spent an hour trying to get my size, a womens 9 with nothing available. And with 4 sales people working, there wasn't any One to help me spend my money. So I took my business elsewhere
like
They have a really good collection of causal shoes here in State College. If you're looking for something to wear on a daily basis, this is the place you wanna go.
I bought a pair of Naot Santa Fe sandals and they broke within two weeks. I brought back my bank statement to show that I purchased the shoes and wanted a replacement since obviously the shoes were defective. They repaired the shoes themselves without asking me first. After calling Naot Customer Service, Naot does not accept shoes that have been repaired but they would have accepted the shoes for an exchange. We will not ever be shopping there again. They are overpriced and have a very terrible return policy.
The service was friendly and helpful, but as another reviewer mentioned, their no-refund policy is out-dated and disappointing. The lady I checked out with told me shoes could be returned within seven days. She failed to mention purchases can only be returned for store credit. They also had this notice posted at the counter, so it's my fault I didn't notice that. But I would appreciate a verbal notice as well before making a purchase.
On top of having a great selection of shoes, the staff is fantastic and so helpful, very patient, very outgoing - especially the sexy tattooed girl ;) I would recommend this store to anyone and will definitely be going back!
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In-store shopping