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Steelville Telephone Exchange

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Steelville, United States

misn.com
Telecommunications· Telephone company

Steelville Telephone Exchange Reviews | Rating 3.8 out of 5 stars (5 reviews)

Steelville Telephone Exchange is located in Steelville, United States on 61 MO-8. Steelville Telephone Exchange is rated 3.8 out of 5 in the category telecommunications in United States. Steelville Telephone Exchange is a telecommunications company based out of P.O. Box 370, Steelville, Missouri, United States.

Address

61 MO-8

Phone

+1 5737752111

Company size

11-50 employees

Headquarters

Steelville, Missouri

Accessibility

Wheelchair-accessible entrance

Open hours

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R

Rachail Running Horse

Worst experience trying to get my deposit refunded to me! Nearly 2 months after end of service and paying any remaining balance and being promised a refund in less than a week after bringing the balance to 0 still no refund. Now 3 phone call later and a whole heck of a lot of frustration...and they still don't have my mailing address correct!! I'm wondering if they ever planned on refunding me at all. Just so completely unprofessional and degrading to put their customers in this situation. Having to call again and again and beg for a deposit refund and responding with a complete run around.

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Scott McCullough

Absolutely wonderful. Breathtaking! My life will never be the same.

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Molly Harris

During our quarantine when COVID hit I had to start teaching from home. My internet connection was not good enough to support that. I know STE was swamped at that time but they got out here as quickly as they could to upgrade my internet. Thanks STE!

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Gloria Graddy

I have had to pay a reconnect fee before my bill was due. The bill is due on the 20th of each month. I paid it on the 17th. The thing is the fee was from the month before when I got disconnected . Instead of charging at the moment I choose to pay the bill and reconnect fee, they wait a whole extra month to charge the reconnect fee. I can't wait a month! When I have the money to pay everything I want to pay it then! I don't know in a month how much money I'll have to pay a bill plus extra! Plus a few times I went in to pay my bill and reconnect fee, and they didn't restart my internet that same day.. Sometimes they would take at the least 3 business days and up to 2 business weeks to reconnect my internet. I should not have to wait that long to be reconnect! Today it happen again! I paid my bill and I had to call and complain to customer service before I got it reconnected! Doug helped me out and he had wonderful friendly service! I think Doug in customer service desrvers 5 stars, unlike the company who i give only 2 stars! One more thing they have sent me a reminder that my bill is past due and the reconnect fee will be 12, but they say over the phone no it's 25! I told them I'll show you the proof that your email states 12. The said bring in the email and we will honor the 12! The first two times I didn't have a way to them to show this proof! So I got charged 25 although my email said 12. Today I brought in my proof and they honored the 12 reconnect fee! I'm grateful for that. Thing is they need to update their auto email that gets sent out! If I continue to have issues I'll use a better service! I have friends who keep trying to get me to switch to Spectrum. They say that Spectrum may cost more , but their service is better and their customer service workers are friendlier!

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Ron Cameron

Absolutely horrible customer service. Called about a billing issue (getting charged for two months when they've already been paid with bank statements to prove it). Woman on the phone was entirely rude and not helpful in the least, she even rose her voice!!. Please go somewhere else for your telephone or internet services.

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