Sterling, United States
1007 Ruritan Circle
N/A
+1 7035206147
My service person was extremely nice, considerate, knowledgeable and thorough. Scheduling was easy & appointment was soon. I would recommend Ehrlich to everyone.
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These guys are awful. Terrible customer service. Looking to take your money and run. They were able to come out in 2 business days. Guy spent a good 45 mins looking all around the house inside and out and sealing up holes. He set out some traps. He left and said someone would be in touch to arrange a 10 day follow up visit. A few days after he left we noticed much MORE activity we could hear them in the walls. Called FIVE times to try and arrange the planned follow up. Every time spending 30 minutes on hold and explaining the same things. 2 weeks later- no appointment. No improvement BUT they have multiple money. Call center answers calls- no manager available. Just terrible service. Overall I wouldn’t recommend. Seems like another company very keen to get your money then not so keen on doing a good job. We paid about 245 for initial call out fee for the hole sealing and .50c snap traps. They wanted us to pay and additional47 a month to join a routine service but nothing about their work made me think I would want to continue on with them. No mice caught in their traps thus far. Beware of low rent companies like this.
Oscar is conscientious and knowledgeable. We are just getting started with our treatment but fingers crossed!
Connor's was acquired by Elrich. They've messed up my billing, I've called 8 times this week with no response, and after spraying for mosquitos, I got 10 bites in a matter of 5 minutes. Oh, I forgot they also missed their appointment for Sentricon installation. I called, they said they were coming and never showed up. I kept calling without a response. Randomly, someone showed up without warning for installation days after.
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