Sterling, United States
1400 Shepard Dr #100
N/A
+1 7034818287
I usually do not write a review but I feel the need to share my experience to save someone from receiving the same services I did. I had originally contacted Maid to Please two weeks prior to my scheduled appointment. When I contacted them and spoke with the customer rep, I asked for a specific time. She informed me that she will call me the day before my appointment to give me a time. I’ve never heard of a company that doesn’t actually schedule the potential customer for the time they requested instead of having to call 2 weeks later on the day before the day of service, but OK. When the day before my appointment arrived, it was afternoon when I noticed I had not heard from the company. So I reached out and called and spoke back with the rep asking for a specific time. She informed me that she has NOT made the schedule yet but would be doing so shortly and she will call me back. She called me back about an hour later and gave me a timeframe of between 10-11am. The day arrived for services. The two employees arrived 38 minutes late without calling to inform they were running late. No worries, I still let them in to clean. I paid 205 for deep cleaning and as they was working their way down the stairs where I was sitting, I noticed the employee was faintly dusting with a duster. I asked her so she plan to use cleaning and dusting substance and she responded with “sure I can.” As they finished cleaning, they screamed they were done and left. Customer Service is everything. It is what makes or break a company. It is unfortunate that as a result to the half services that was provided along with the lack of customer-centric mannerisms, I will not use the services again neither will I recommend them to anyone.
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I found Maid to Please through a GooglegGoogle add. It was easy to book using their website. The cleaners came on time and did a fantastic job cleaning my townhouse. I'll highly recommend this cleaning service to anyone!
My family moved up here a little over a month ago and soon found with our new jobs we had little time to clean. We decided to give the Maid to Please service a try and they have been great! They are always on time and do a great job. It is such a big help and very affordable. Well worth the money!! -Pat
Amazing ladies they did a great job and were super fast I would highly recommend them if you live in the South Riding Aldie area I know it’s hard to find good cleaners on this side of town they are awesome and did a great job.
We found Maid to Please through our neighbor. The cleaners arrive on time and are very pleasant and detailed oriented. It is very easy to change the schedule by e-mail. Also, the office staff is very courteous and helpful.
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