Sterling, United States
42655 Trade W Dr
N/A
+17037832397
Kenny Chrismon was excellent and very professional. He installed my ac and furnace recently. Very polite. He showed me every about the systems at the end. As it turns out he had installed a new hot water heater a few years ago. That too was done professionally. Both times the cleanup was superb! Pleasant guy Harriet Wills
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Very BAD experience: inbuilt humidifier is not working and I Called Vernon, however had very bad experience with technician like below: 1. He pulled the HVAC door roughly (I was there and watching him) and that little auto bolts broken 2. He was trying to drill the iron door for temporary to fix that, he could not 3. He used duck tape to close the door finally. (NOT SUR EHOW TO EXPRESS MY FEELINGS) 4. He always talks about cost of the services, constantly touch base with dispatcher and they through whatever number they want. I paid visiting service fee and ask him to leave. I DON'T recommend these guys for anyone going forward.
I had my furnace & water heater replaced today. Brian & Kenny were great! It's a tight closet that the units are in & while I could tell that it wasnt exactly easy they both worked together to accomplish getting the job completed in a timely & professional manner. We've had Vernon since 2001 & we've always received excellent service whether we're calling the office or speaking to a technician. I recommend Vernon to everyone that asks. Thank you for providing excellent customer service. I hope with the virus that's going around that the Vernon employees stay healthy & be safe. We've always been pleased with your services.
We decided to look for a new HVAC company in 2020 when our system was not operating to full capacity. We called numerous companies but Vernon was the only one willing to look at our system and work with us. Ryan Jackson was our main point of contact and was outstanding to work with. After assessing our system we decided to replace the units and the control system. As we started the process we had to battle the onset of the coronavirus and all of the challenges that it brought with it. Ryan and his team showed up ever time that I called and needed their support. They showed up with a professional attitude and worked accordingly. After installing the equipment Ryan and his team provided training and continued to support us when needed.
Deli
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