Elmsford, United States
2 Westchester Plaza
N/A
+1 9147775700
Stratagem is a highly qualified and professional outfit. I'm extremely satisfied with all aspects of our project including planning, communication, and post-install support. I wish all our vendors could be so responsive.
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I found Stratagem on Google and really liked their website. Easy to navigate while explanations for the various long list of choices to pick from answered most of my questions. I filled out the consultation form and clicked send. Chuck (not just a Sales Rep) responded quickly and was at our home within one week. He is very kind, easy going, patient and helpful, while being extremely knowledgeable in an understated manner that makes Chuck very reachable and charming. He was over today with his technician Joel (focused on getting his job done) got our alarm system in order and ready to go in no time! I was so impressed with Joel how quickly and quietly he was running between the basement and the main floor, checking each point that needed setting or just tweaking, while at the same time he is on the phone and talking to Chuck and taking my interruptions in stride with a smile. Joel is polite, easy going, a great multi-tasker and works very hard. Many Thanks to Chuck and Joel for all their hard work well done...they made it look so easy !!! Having Stratagem oversea our alarm system has given back my peace of mind..Thank you for that.
We have work with Stratagem for many years on all types of jobs. Their attention to detail and customer service is second to none. The have all the latest technology keeping your families, homes and businesses safe. Butch Gilbert Owner Effective Electric.
These guys have the patience of a saint! We made change, after change & they always told us "No problem!" My tenants have said how secure they now feel with all the security upgrades. Their products are user-friendly and the knowledge, professionalism, and expertise of the guys that work at Stratagem made this process easier. Not to mention the follow-up after the job was complete! Thank you Strategem for all your help. I'm glad we found you!
Professional team with outstanding results. Thrilled to have been connected with a top notch team. They met and surpassed expectations.
After having several businesses and working with different security companies, this has been the best experience. they provided a system in one of my facilities (top notch) and the service and response to any question has been remarkable. I highly recommend this company.
Finally.. a service company who actually took an interest in listening to the customer so to understand his needs, followed up by clear explanation on all the hows and whys of outfitting the premises in the best interest of both house and owner as the unique individuals that they are. No tiered 'packages', no pre-fab 'starter' or 'beginner' level kits, etc. None of that baloney. The focus of the system's layout to both my personal wants and house itself were treated as unique and resulted in a system that makes sense and suits well. Also, the remote app with its features and ability for future expandability without need for modification or interruption to the existing system is certainly a plus. Your follow-up check-in calls were also appreciated. A big relief as compared to my experiences with all other contractors I've ever dealt with.
Very knowledgeable and dependable. Great staff and very professional. Highly recommend for both residential and commercial security and alarm services.
Deli
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