San Francisco, United States
199 Fremont St
N/A
+14152228400
Delivery
Wheelchair-accessible car park
27.07 Service Fee is HIGH. {That's a meal for a family!} A 5.25 Fulfillment Fee, whatever that means, is tolerable. Through FANPROTECT, it may be a reliable place to buy and sell last minute tickets on an Event that you *must* attend. Unfortunately, I am *not* that desperate. Instead of paying 32.32 on fees, I will enjoy my 5-star hoity toity dinner AND get tickets at the Box Office.
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Locked my account, will not let send my tickets to the purchaser. I’ve been waiting on trust & safety team for over 24 hours. My event is tomorrow so these are very time sensitive but nobody can give me a straight answer. Kind of crazy.
Never. Use. StubHub. Event got cancelled due to Covid. After waiting 2 months for them to verify that the event had indeed been cancelled, it took 120 days... 4 MONTHS... to get a refund. I asked them numerous times to send me documentation as to where this waiting period was outlined in my purchase agreement... and they didn't. They seemingly picked an arbitrary amount of time and kept me waiting the entire time because they are the shadiest of businesses. Do not go through them... I can not express that enough.
Purchased a prepaid parking pass for 26 bucks online,. Only to find out the required parking lot was 2.5 miles from the venue up against some railroad tracks new a homeless gathering. On top of that the same spot only cost 4 dollars if paid through the the parking machine.. I called stub hub and they refused to give me a refund and kept me on hold for nearly 30 mins almost making me late to the concert I was taking my daughter to.. I will never use stub hub again, and wouldn't recamend it to my worst enemy. This much inflation should be ilegal. I understand if the lot was full or sold out but I was one of three cars that parked there.
No credit, no refunds and they will keep your money! Promoters keep moving the event's and StubHub sides with them. We might not be be able to go until 2021. But they get to keep the money? They will not offer a refund or a credit, but you can sell the tickets... They just lost a big customer, I use to buy all my tickets only through StubHub simply because they called me once and fixed and issue with a ticket and upgraded it before I ever even knew there was a problem. From that point on I was very loyal to them. This company has the money to help people and issue refunds or credits, but the share holders come first. I will never use StubHub and I hope you don't either. I would recommend you file a complaint with the BBB. By the way, contacting Stub gets you nothing! Thank you
Bought an event ticket for 350 which gets cancelled due to Covid. Stubhub would not issue a refund on the event, but instead, provided me with the useless 400 Stubhub coupon... Please check their refund policy before making any purchase on Stubhub!!!
Do not buy unless you like being scammed, poor/ no customer service and endless broken promises. Use ticketmaster or select you ticlets.
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