Summerset, United States
10400 Recreational Dr
N/A
+18665316942
Best warranty service ever. Our two year old Puma needed warranty service and I was very concerned due to the fact that we had bought this unit in another state. After getting the run-around, and being treated disrespectfully by other cornerstone dealerships, I was astonished by the service I got. Everything was handled for me, and my camper was ready in under a business week start to finish. The service manager, techs, and sales persons have always treated me with respect, caring, and are responsive to my needs.
like
We needed some work done on our motorhome while staying in Spearfish. We started communicating with several dealerships in the area by email. This was the only one that eventually accomplished scheduling our appointment. But we did have to call them a couple of times to keep the communication going. This dealership also offered an overnight site with electric (and a few with water) as our repairs was expected to take two days. There were a couple of issues with the site. First, we called on Saturday to confirm there would be a site available for our Sunday arrival. The dealership didn't show us on the schedule for repairs but they cleared a site for us. However they couldn't guarantee the spot would still be open when we arrived as they are closed on Sunday. Only a few of the sites could reach the limited number of water connections. The electric service was only 30 AMP. Many of the sites seemed to used by unoccupied RV's. So don't rely on there being a site for use by patrons getting service done. As for the repairs/service, they accomplished the required repairs/service as promised. They kept us informed of the progress. They even had some other parts in stock so we were able to get on the road a day early. We would return to them for repairs/service if ever in the area again.
As of November or December of 2014, Mid-States Campers closed. They sold to Camping World.
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