Summerville, United States
366 E 5th N St
N/A
+1 8439009000
In-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
No order or system set up to deal with customers in a timely fashion. You just stand by a counter and hope someone makes eye contact with you. Expect to stand around for at least an hour before anyone even acknowledges that you’re an actual person looking for some help. Just trying to pick up a gun I already ordered and paid for online and I’ve been here almost 2 hours. They also sold me a gun they didn’t have any ammo for after telling me they would make sure I have a box of ammo with it when I picked up. I specifically asked for a gun that I could acquire ammo for the same day but they were all too happy to just sell me a paper weight.
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The PSA website says the range is open and when I get there, the range has a long term arrangement with the sheriff's office to use it from 10-12 every Tuesday. As a courtesy, please update the range hours on your website. 3hrs of my day is wasted in packing/unpacking and driving to the range that isn't open to the public. This is the second this has happened to me. I'll gladly remove this review when the hours get updated.
The place was a madhouse partly because there are no lines and people just stand in front of counters and try to get waited on. People are less than honest when they yell out \who is next\. However you get good customer service from the knowledgeable people there. It took me 3 hrs to get thru the lines and pick up a gun I already had purchased online. Absolutely crazy!
I have been receiving emails from this comment for several years. They started as an online store to sell ammo and have great deals. They opened a physical store and it is well stocked. The have a bow team, gun range and anything related to shooting, fishing or outdoors life. The staff is great. I wanted to shoot a blue before buying and they set one up for me to shoot a free times before deciding the one I want. Definitely recommend My rating system consists of a 3-star being exactly what you expected and neither good nor bad. A 4 means something was extra special and a 5 means you were blown away. A 2 star rating was disappointing and a 1-star rating is terrible
I did read the prior reviews and i can truthfully say that I've never experienced any of the problems posted. I took a class with BOBBY MAC one of the instructors there and i have nothing but great things to say about him. He is patient, knowledgeable, and very easy to get along with. i would recommend anyone taking a class here to try and get into one of his classes. His teaching is precise and on point...... always. As far as it being busy, of course it will be. however, i didnt experience any of the issues people were complaining about. Afterall, its busy in most stores these days. you just have to be patient and wait your turn. I can also tell you that i was only treated with respect and kindness.... by everyone i met.
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