Suncook, United States
123 Main St
N/A
+16034852054
I purchased a new double draft tower, all lines, CO2 and used fridge from them with the expressed need to be able to store 2 logs in fridge(hence double tap tower, double lines) once purchased and couldn't fit 2 logs. I called to ask why and the answer given was \oh that wont fit 2 logs\ sad fact they wouldn't stand behind the premise of double taps lines and set up. I give the owner a \0\ in customer satisfaction and standing behind their sale.
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Called 6 times during business hours to try to place an order. No answer. Spent more time trying to get someone to answer the phone than I would have shopping, but they won't let you shop. You are better off buying from More Beer or Northern Brewer.
Very knowledgeable, helpful and willing to create customer brew kits!
I've been shopping at Kettle to Keg since it opened. Jesse and Stefi have both helped me with my brewing journey. If you know exactly what you want you can go there and most often they have just what you're looking for whether it's ingredients or equipment. If they don't have the exact thing, they have something which will work. When I've had to use substitutions they've suggested, they have worked out splendidly. OK, so what happens if you don't know what you want? They've got you covered. If you have a beer style, but not the recipe they can help you out there also. I've done this a handful of times and it worked out well. If you want to save time, and order by sending a list of ingredients so you don't have to wait in the store for them to gather everything, they are very accommodating. I've done this multiple times. If there are any substitutions, they have time to think about the options and propose just the right thing. Also it lets me talk to them about other brewing topics and I'm not distracting them from gathering the order. OK, so what if you're not into brewing? They've got you covered there also. My wife and daughters have no interest in brewing, but I can still get them to go. The two friendly dogs (Moxie, and Penny) are very welcoming. Also if everyone behaves and doesn't complain there just might be a trip over to Jacques Pastry shop across the street. Not just a brew supply store but an extra brewer on your side helping to elevate your brewing game.
Never met the guy but he was pretty nice on the phone got my order prompt and it was just all around good vibes
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