Fernando Martinez
This is actually my first time writing an online review as I felt Sunlux was truly amazing and professional to work with. Being naturally skeptical about to idea of solar all together and after researching numerous companies, the following outlines a truly great experience. I believe the whole process took about 3 month from around late August to early November.
The Team (at least who I got to work with):
Chris A, Michael V, Erika G, Jessica B, Michael McC. * From presenting, keeping me updated, and promptly answering question, they were all truly professional every step of the way.
The Process:
1. Upon reaching out with interest, an online live presentation was scheduled. Equipment description, sky view simulation of panels installed on my roof, costs, warranties, payment options, tax-benefits were very well presented. I never felt pressured into making a decision on the spot, which I don't with similar financial decisions. I recall saying I needed a couple days and was politely understood.
2. After doing the math, it just made complete sense. I called back and signed. FYI: There are several financial options, chose what works for you.
3. Home/Roof Evaluation was scheduled, Final Design sent for my approval, installation day, city inspection, and final touches all ran smoothly with no issues. Whenever I had a question, someone got back to me within an hour. Sometime minutes.
The Results:
One month into my panels fully operating, I could not be happier. Even during these short and sometimes cloudy days, my bill is -3. Yes, negative. Meaning that my electricity company owes my money for a change. My last 3 bills had been around 300 per month.
The Future:
The installation and panels are pretty much bumper to bumper warrantied for 25 Years. While I hope I never have use for it, I feel confident that Sunlux will assist in resolving any issue.
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