Hialeah, United States
4999 E 10th Ave
N/A
+1 3053648058
Got an amazing deal, the installation was exceptional. They were efficient, impeccable and paid very close attention to detail. This was one of the best shopping experiences I have had in a long time and I am grateful to Andy and his staff. I will recommend them over and over again...I can't tell you how happy we are with our awesome new pergola!!
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Sunshield installers worked quickly and professionally! They installed a beautiful white pergola in my backyard next to our pool. We could not be happier with the appearance and quality. Beautiful addition to our backyard!! Thank you Sunshield!!
I do not recommend this company to anyone! They sent someone to my house on Sept 15, 2018, they gave us a good price. We were asked for 50% deposit. As of today November 21, 2018, no one has called us. We have called Andy and sent him text messages and no response. My husband went to their warehouse and its empty! They don't deserve not even one star! Don't let them fool you. *Zero stars
I do not recommend this company at all. My friend's family signed a contract with them almost 8 months ago. At the time they signed, they received an estimate of 2 months to have their pergola ready. They have had to cancel three events due to the inconsistency with the timeline. Just a few weeks ago the workers went and left the wholes on the ground promising to return at a specified date. They never came back. I think they are way too fast at getting your money, but too slow to deliver their side of the contract. This has created many inconveniences for my friend's family. Unless you call them all the time, they will not get in contact with you to explain the delay. It's very uncomfortable to do business like that. They haven't proved to be a serious and professional company that you can trust.
I’ve never reported a negative review before, but feel compelled to do so. Sunshield promptly sent someone to my home for an estimate, we agreed to a size and price. All is good. We signed our contract and made a deposit via credit card. 5 weeks go by we call for an update and are told that there maybe issues with the company. I spoke with Andy who reassured me there were no issues and they would be out to my home on Tuesday...however, he wasn’t sure if they had to put footers or not, which should have alarmed me. Tuesday came, no one showed up. My wife called them and they said they would be back Friday. Friday came and no one showed up. Another week went by with no communication. We called and asked for a deposit. No call back. I’ve called Andy several times his answering machine is full and does not pick up his phone, nor answer texts. We’ve left several messages and nothing. We are disputing the charge, but I almost feel we will need to file a small claims suit to get some action. The product looks nice but I couldn’t recommend a company like that this. If you do have the product installed I’d be concerned about any repairs or maintence.
If I could put 0 stars, they would get 0 stars. This company took my deposit back in December 2017, and to this day they haven't moved a finger to install the pergolas I contracted them for. All I got were excuses, and no action. Never use this company as they will never deliver. I've contacted a lawyer to take them to court. Buyer beware.
I couldn’t be more content with my pergola and the staff. Very attentive towards my needs and workers are very respectful and helpful. Currently working on an outdoor kitchen with this company and it’s turning out beautifully!!!!!
I had to give a one star in order to write a review. They deserve no stars at all! Do not hire these people. I contracted with them nearly 6 months ago for an awning. They have my money and I still don’t have the awning. They NEVER return phone calls. Someone named Nuria is supposedly the only one who can give an update and she’s either never in or on the other line. I so regret that I ever contracted with him. The positive reviews on here have to be trolls because there’s nothing professional about this company. They are good about taking your money but that’s where their goodness ends. I’m about to hire a lawyer to sue them for theft! Be warned. Stay away from these people
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