Powell, United States
7217 Clinton Hwy Ste A & B
N/A
+18659474530
I took my clothing to the Clinton location and they closed it recently, but they moved most of clothing to the Powell location so when I called about my dry cleaning they could not find it so then I found out later that they sold my dry cleaning to someone else so I had a very bad experience and the manager was very mean and rude to me on the phone he was not professional at all. I definitely would not recommend them at all.
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Went above and beyond for us when there was a miscommunication with our regular store and pick up times. Great experience. Great customer service
Courteous, reliable, and friendly staff. I've been taking my dry cleaning to Superior for quite a while and have never had any issues. My things are always ready to go and well cleaned when I pick them up. I will be continuing to use Superior.
My first time stopping in for a last minute need. Breana & Brian tackled my project quickly and efficiently. Upon pickup even my super hard to make look good black shirts were lint free and looking Fab! Thank you for an awesome no hassle job. You have earned my business for sure here in Powell. DeWayne
They “lost” an expensive item of mine (about 800 to replace). No apology, no nothing except trying to deny they took the item in for dry cleaning...at first the lady who took it remembered me dropping it off, but then a day later it was more convenient to deny remembering anything about it. Oh, well....whoever stole the coat needs it worse than I do, and I guess the owner thought I wanted 800 more than a call or an “I’m sorry”. Make sure they give you a receipt for your items when you drop them off......they don’t offer them, but they do have them.....limits their accountability I guess if there isn’t a receipt. So much for trust, honesty, and integrity. Interesting that after posting this for a month now that I still haven’t heard from the store or the “owner” on here or via phone either. The silence speaks volumes....it screams GUILTY! I hope your employee (or the owner for that matter) who stole my 800 Brooks Brothers Navy Pea Coat is kept warm by the nice wool coat this winter. Enjoy the light blue polo shirt that I brought in with the coat too! You all obviously need them way more than I do. This is customer service at its absolute worse from these people....steel my things that I work to have.....maybe small claims court can provide the resolution these people are trying so hard to avoid. The silver lining in all of this is that I found a much better and more convenient dry cleaners that offers excellent customer service, and I get all of my things back the next day without even asking....And best of all, they seem to really appreciate my business.
They are the best. We’ve been going there for over two years now. Everyone is super friendly - and they do a fantastic job!!
Their delivery service is a life saver! I love being able to drop my items off to be cleaned and not have to worry about coming back for pick up. They have always been very professional and courteous to me. I would definitely recommend their services!
Great work, and great customer service. Would definitely recommend!
Deli
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