Superior, United States
3215 Tower Ave
N/A
+1 7153944141
Wheelchair-accessible entrance
This is one of the most horrible, unprofessional, and unorganized rental companies I have ever worked with. They keep no records of payments, security deposits, or communications with tenants. They refuse to put agreements in writing and reply to emails, so you will have no way to hold them to their word. I have been waiting months for a security deposit to be returned, along with headaches and accusations of ot paying rent\ months ago, but they won't tell you which month was missed or provide any information about the situation. Avoid this \business\ at all costs. Otherwise, be sure to document all payments and communications thoroughly, and push to acquire payment receipts that you can use in court at a later date. Take great pictures of the property, before and after, for proof as well. You have been warned.
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I rent from them there are very nice and very friendly. I really like them. My so call roommates don't but I don't care what they think. So if you every need a place look them up and see what they got.
These people are professionals. They treat people kindly and fairly and I highly recommend going through these people. Their prices is streamlined and exactly as they say it will be. No surprises to throw ya off.
Worst company to deal with and rent from. The ex (who relies on help as he has a TBI) rented at the franklin apartments. The lower level smelled of absolutely piss. The apartment itself was not clean and the walls were not painted. Had different color patches all over most likely from previous renters. The ex had to fix his own broken toilet and actually fixed the washing machine just to utilize it. Lost money in the machines and never got reimbursed. His court appointed guardian was THREE days late giving them a written notice that the renter would be moving out July 1. Gave the notice June 3 verses may 31. The apartment was thoroughly cleaned and scrubbed as well which looked better after verses when he even moved in there. The renter has no drivers license so he was reliant on family members to do errands. Keys were not able to be dropped off until July 10th as they were always closed by the time I was done with work and they have NO drop box to leave them. Finally talking with receptionist I was instructed to leave them at the hair salon in the same building. Hard to drop off keys if they are not open or have no drop box. So this was their reason for NOT returning the 950 security deposit... 3 days late written notice at 30 penalty fee per day x 3 days. Then they claimed a 150 cleaning fee (which apartment was cleaned to existing state), and 10 days late from getting keys (which a lost keys penalty if only 25). Would never recommend them to anyone until they change their practices and clean up that complex.
The people are really nice, and whenever I drop my check off they are friendly and courteous. However beyond that, maintenance is a hassle, according to my neighbors. They’ve had the property for 6 months and don’t know anything about it. They called on Friday to ask me if they could show my apartment at 1 on Monday (today) and I agreed. They brought the prospective tenant over at 10, no phone call or anything about the updated time. Asked me what kind of heating was in the apartment- they don’t know the property and don’t make the effort. Plowing and winter was another hassle as well, as the company they hired was sketchy and couldn’t find the driveway (which is right by the house and leads to a parking area where cars were parked when they couldn’t find it). Ive also gone to drop my check off right when they open at nine, and I’ve waited til 9:15 and still no one was there and they weren’t open.
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