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Sur La Table

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King of Prussia, United States

surlatable.com
Baking supply store· Culinary school· Kitchen supply store· Cooking class· Cutlery store

Sur La Table Reviews | Rating 3.7 out of 5 stars (8 reviews)

Sur La Table is located in King of Prussia, United States on 690 W Dekalb Pike Suite 2068. Sur La Table is rated 3.7 out of 5 in the category baking supply store in United States.

Address

690 W Dekalb Pike Suite 2068

Phone

+1 4846120040

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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J Butler

Had a baking emergency- checked online, this store had what I needed in stock. I learned something too: I needed a digital thermometer (cause of emergency: oven was too hot). Staff are friendly; they're not cooking snobs! Go ahead, ask questions! There's no shaming here. Classes offered too.

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Corey Gens

Great experience at Sur La Table. We took the Pasta at Home class and learned some great techniques including two different types of pastas. The difficulty of the second pasta was advanced and we were still able to come out with a delicious product. My only critique is I wish you could do this is teams of 2, this would make it better and easier for date nights. With that being said still worth taking a cool class here.

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Jeffrey Mitchell

Terrible Customer Service - I ordered a Boos cutting board for a Christmas gift on December 5th. Each time I called they would tell me it is being processed and it will be shipped in another week. After multiple calls and receiving the same generic answer I asked twice to speak to customer service management or to have them call me, they never did. The company never once reached out to update the item status, offer another replacement item or even to apologize. Once we missed Christmas I tried to cancel the item, but because it was with an outside vendor, they wouldn't let me cancel the order either. I finally called Boos company directly and they had no record or PO# of any order. So today on Feb 5th, 2 months to the day, they cancel my order saying the product is no longer available. Amazing.

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Don Higgins

Nice selection of kitchen items. Very helpful staff and management.

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Carmenn San Diego

If you’re the type of person who not only enjoys a glass of brown and a delicious meal, but also wants to be educated on why you’re enjoying a particular pairing, then Hennessy Cognac’s Le Voyage X Sur La Table is for you‼️ I had an amazing time learning about the art of making cognac and crafting classic Hennessy cocktails. Special thanks to @hennessyus @hennessyus for the lovely experience and @surlatable for the exclusive hands-on experience, as we discovered the nuances of pairing seasonal produce with the finest cognac. Thanks for having me! @youbeeverywheretravelagency

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Melissa Erdogdu

Never order online from this store. I ordered something more than two weeks ago and it hasn’t shipped yet - I tried to cancel the order but they are not letting me do so, stating that I need to wait to receive the order, then return it within 60 days of my order date (which will most presumably be impossible if it hasn’t even shipped yet), and pay for shipping!! I have never dealt with a company that is so disorganized - there is nothing “high-end” about this company or its customer service.

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Vito DePalo

I am very sorry that I placed an order via Sur La Table's website. They have been terrible at processing that order. They do not advise via their website that it takes their warehouse at least 7 days to locate the item on their shelves. And their customer service is less than helpful.

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Justine Prestifilippo

If I could give less than 1 star I would. I’m very frustrated and disappointed at the lack of communication from sur la table. I ordered a gourmet advent calendar on October 31. I waited 3 weeks for any sort of confirmation from them that my order was processed and that was after contacting customer. They informed me that the order is coming from an independent vendor and they will contact them and let me know more info once they hear back. Well I still have not heard back. I got a shipping notification email 4 days ago saying my order shipped. Great! Maybe it will arrive before December 1st seeing as that’s the point.... but when I check the tracking it pulls up an error message saying there is no tracking data affiliated with my tracking number. Well, I’m waiting for my email to customer support to be answered, my card was still charged, my package is in limbo somewhere, and my excited ramp up to Christmas has likely been ruined. Hats off to sur la table for abysmal customer service!

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